Crown North Insurance Marketing - Pittsburg (CA)

Daniel Rivas I’ve dealt with a few different insurance agents and Eli and his team are by far the best and most knowledgeable team I’ve come across. He was able to get me and my wife’s cars insured with no problems. He answered every question we had and explained everything in detail. I’d highly recommend Eli and his team.

candymanfb Tom Waddell has been our Agent for over 15 years and weve been with State Farm for about 25 years. I havent needed to contact the office much in that time but today Im disappointed to call this office my agent. I asked Lauren a simple question about a vehicle but I got an unhelpful response. Lauren told me I need the VIN and other vehicle specifics. When I told her that doesnt make sense she transferred me to Jackie. Jackie provided me with the information I wanted without any hassles after finding my profile. PLEASE NOTE THAT JACKIE DID NOT NEED THE VIN TO PROVIDE ME WITH THE INFORMATION I REQUESTED. The problem is seems to be that people dont listen or sometimes thinks about what you are saying. I told Lauren that Tom Waddell is my agent at the beginning of the conversation, but I got a response that wasnt genuine or thought through. The low rating is due to the customer service of Lauren. People need to provide better customer service or dont they shouldnt complain when a robot takes over their job!

Lupita Ramos "I had a great experience with Martha Evan’s at Academy West Insurance. She was very helpful and did an excellent job finding the right insurance for me. I really appreciate her hard work and dedication. I highly recommend her services!"

Noah Martinez Juan was very patient and helpful for me as a first time car insurance buyer 10/10 would recommend you will be in good hands

Honorato Leal Total crap as far as costumer service , impossible to talk to anyone , they should be closed down.

Ben Rogers Rockstar insurance agency! They were able to find home insurance when no one else could. Thank you, Maria and Patty!

Dominic De La Cerda Gail was so incredibly helpful and supportive with checking in and making sure I was on top of everything. She was very understanding and willing to help which was greatly appreciated. Definitely grateful to be with this group!

Briseida Garcia Meza Evelin was very helpful and the service was swift and easy. The insurance quote was indeed lower than the other quotes I have received from other insurers. She also assures me if I have any other questions or concerns to call her and she will be ready to help.

Remo Rohs Naji Tohme has my highest recommendation. I have all my insurance policies with Naji for several years now. He is accurate and fair in his work, makes himself always available when I need help, and it is a pleasure interacting with him. I recommend him!

Shaun Liu Excellent service and extremely helpful! Highly recommend for multiple cars or motorcycles!