5 /5 Lisa K.: I’m very glad that Christine has the team she does, because I would not understand anything without them. I just had a wonderful conversation with David, who broke down the forces at State Farm that are driving a temporary rate increase, as well as review the coverage for my home. He identified an endorsement that will better protect us in case of a fire in the area. I think I’ve talked to Christine once, she is great, and without her team, I could not be her client.