Chase Bank - Bishop (CA)

2 /5 Steven Sanders: One atm outside. Constantly a long wait. Also atm is broken sometimes. Even the new one recently installed. Always great service inside and fast and easy with tellers. Outside atm situation needs work. At least have 2.

1 /5 Louisa Bir: I have been with Chase for over then year. I am frustrated with the lack of customer service from the Bishop Chase. They are completely sub par compared to other Chase Banks. I have been with Chase for years and the last two private client bankers that I worked with in Long Beach & Florida always responded or at least pointed me in the right direction. Emails & phone calls blatantly ignored. Contacted the manager Debra to address my concerns. She made every excuse in the book from short staff to Covid to being on vacation. Im sorry but the complete lack of customer started before the pandemic. I chose Chase for a reason, because of the Chase Private Client features. My next closet branch is in Minden, Nevada. Its absurd that I have to deal with an out out of state branch because of the incompetence of our local branch.

1 /5 Celissa Farley: I was very hesitant about this review, after careful thought it has been earned. Took nearly 3 hours to open an account. I was lied to and told there was no one to open an account for me, which is the person who opened my account. I get a notification after I left the bank hours later stating that Chance can’t reach me via email. I log in and the incorrect email is on my account, which I updated in person at this location. I also noticed that my address was entered incorrectly. I feel this was done intentionally (as she was looking right at my drivers license) staff at this location is prejudice , unprofessional and rude . My account also showed I logged into A windows computer , which I did not. I will be following up with A Corprate complaint, this treatment is wrong and unacceptable.

5 /5 William Ristow: Had seen the negative reviews, but I had a totally normal experience at this branch. Quick, efficient, reasonably good customer service.

1 /5 Heather Like: This is not a good banking choice if you live in Bishop!! ATM works sometimes They hold your money for maximum days. They have been closed on random work days for all kinds of reasons.