Central State Credit Union - Stockton (CA)

1 /5 Long Family: Would not recommend this bank for personal or business use!! Since opening this account nothing has gone smoothly. I couldnt even activate the card they sent me in the mail! Today my atm card was swallowed by an atm machine. Took over an hour to get a human on the phone and this required calling all four of their numbers. The only good thing they have going for them is the bank manager at the Center St location. Dont open an account here, save yourself now and check out other credit unions.

1 /5 Robert Posada: After being here for 6 years they are telling me they cant stop my bills from over drafting my account so they can keep charging me $30 for each one. they just want your money here no help. The girls in there have no idea how to do there jobs. they will make you do everything with no help....

1 /5 Jessica Brewer: I’ve been a member for 7 years and it gets worse every time I go they hold every check you try to deposit for safety clearance, you can only use 1000 dollars a day on your card or atm, you only have 7 transactions a day on your card, anytime you tell them in advance that your leaving the state they still block your card. Do not go to this bank they only have 3 locations always hiring new people that don’t know what they are doing and customer service never answers the phone!

1 /5 Michelle Emmons: I had my bank account and car loans here for 10+ years, but recently closed it out due to charges on my account that I did not authorize. I tried disputing the charges and they refused to dispute it and also charged me to stop the payments. They charge you for any little thing and it’s impossible to get a hold of someone over the phone. I switched to Chase and I haven’t had any issues at all

1 /5 Megan Wyrick: Let me first start off by saying I’ve been a raving customer for the last 4 years. I had my auto loan through them and they have been extremely easy to work with. Because of this, I convinced my husband to refi his truck with them as we could save on interest and they are so easy to work with. I sent in all the refi paperwork, we were approved and all was dandy. I made an appt to go into the bank to sign off on the documents only to be called hours before that they made a mistake and my interest rate was almost a percentage higher than originally quoted. Frustrated, i asked if they would still honor the original interest rate as I was already quoted and I’ve been a loyal customer for 4 years and have great payment history with my car loan through them (which I just paid off). They told me no because “people make mistakes” and if I want to move forward it’d be at the new interest rate. I explained I totally get people making mistakes, but this was a mistake made on the business and not one by me. Still no. I’ll be taking my business elsewhere from now on. Sucks to think they ended a loyal good quality relationship on such sour terms.