Ben Bridge Jeweler - Roseville (CA)

5 /5 Rob Scharf: I had been to a number of jewelry stores looking for a nice watch to go on a silver & turquoise band I have had since 1977. The stores did not have anything &/or the personnel were snooty. That is until I walked into Ben Bridge at the Roseville Galleria where Vanessa G offered assistance. She was FANTASTIC. She guided us through the pros and cons of many watches at various price points and considered what watch would fit on my band. Once we selected the watch, Vanessa jumped through hoops to be sure the new watch fit my wrist with the new band then moved the watch to my old, sentimental band. She had to make some adjustments to my band so it fit perfectly and she did it flawlessly. Thank you to Vanessa G and Ben Bridge for making one very happy customer!! I will be back when buying something for my wife.

3 /5 Ruslan B: Its okay I guess. Experience and customer service were average but seeing the ring come in a little baggie and with no sort of papers of authenticity was very disheartening. Really makes you question everything.

5 /5 Jessica Zavala: Had an excellent experience with Savannah! She took the time to find the exact watch I wanted and got it in store for a try on in less than a week. She was very helpful and gave me great, friendly service. Love buying from a family run business! Definitely recommend Ben Bridge jewelers!!

5 /5 Gagan Dhiman: Walking into Ben Bridge Jewelers at the Roseville Galleria Westfield Mall with my wife was an experience to remember. I had my eye on the Breitling Navitimer B01 for quite some time but hadnt planned on making a purchase that day. However, the outstanding customer service we received completely changed that. From the moment we walked in, we were warmly greeted by Daniel. His genuine enthusiasm and knowledge about watches instantly put us at ease. Daniel made the entire browsing experience effortless—it didn’t feel like a sales pitch but rather a conversation with someone who truly loves what they do. His passion for fine timepieces shone through as he patiently shared details about the Navitimer B01, answering all my questions with expertise and genuine interest. The way he explained the features and history of the watch left me both impressed and confident in my decision. By the end of our visit, I couldnt resist bringing home this stunning timepiece. Its not just about owning a watch; its about the story behind it, and Daniel played a huge part in making this purchase feel special. The whole experience felt honest and tailored to our needs—never rushed or pressured. I also want to give a shoutout to Savannah, who was incredibly helpful and accommodating. Her warm demeanor added to the positive atmosphere of the store, further solidifying Ben Bridge Jewelers as a place we’d happily return to. Overall, the staff at Ben Bridge Jewelers in Roseville create an inviting and professional environment that makes exploring and purchasing jewelry or watches an absolute pleasure. If youre in the market for something special, I cant recommend them enough. Thanks to Daniel and Savannah, I’m now the proud owner of a beautiful Navitimer B01, and I couldn’t be happier!

5 /5 A S: I had an exceptional experience purchasing a watch through Christian at Ben Bridge Jeweler. From start to finish, Christian was professional, knowledgeable, and genuinely invested in making sure I found exactly what I was looking for. He took the time to understand my preferences, guided me patiently through various options, and provided detailed insights into each selection. Christians customer service was outstanding—he was attentive, personable, and made the entire process smooth and enjoyable. I felt confident in my purchase because of his expertise and attention to detail. If youre looking for someone trustworthy who truly goes above and beyond, I highly recommend working with Christian. He made this more than just a transaction; it was an exceptional customer experience. Thank you, Christian!