Bank of America Financial Center - Jackson (CA)

5 /5 iheartauroraborealis: This weekend, I stopped into the Placerville BOA. Tammy who was covering at the Placerville branch, but works at the Jackson branch, offered to assist me. She did everything she could to help me figure out how to proceed to find documentation through the bank that my family needed to file taxes for a family member who passed. She was very straightforward in explaining what the bank needed to help provide the information and gave instructions on how to obtain it. Throughout my interaction, she was calm, helpful, and kind. Thank you!

5 /5 Jennifer D.: Everyone here is very friendly. And yes, the Manager Debbie, does talk and visit with everyone, and knows them on a first name basis. Thats what makes it great! Thats very rare these days. She even asked my Son to bring in his Lego creation and visited with him, asking about the details. Very sweet lady and wonderful place to do banking.

1 /5 Jill Rothering: My daughter received her unemployment checks through your bank. She was told when she checked her balance the money was gone . She was told her information was changed by Mobil phone . Someone accessed her money as easy as calling your bank. What is up with that .. no identification was shown personally . She is very honest and upstanding customer has done everything right ! Never lost her card or giving any of her information out . Now whos responsible . Someone better make this right or Im going public with this ! I dont think to many people will keep money in a bank that just gives their money away . This I promise people need to know this !!!!!!!!we work hard for the money we put in your business!thank you

5 /5 John Walser: We are quite pleased with the service we have received. Competent and knowledgeable. Thank you all.

1 /5 Caleb Johnson: The short haired gal working at the window desks in Jackson has a great deal to learn about customer service and needs to get her attitude in check when talking to customers, her facial expressions are very rude and the way she talks is quite impressively insulting. Ive had encounters with her before and every time she "helps" me its always been a dead end. The time before today when I came in, I had an appointment with someone else and she said "I can help you" I had to turn her away because she really doesnt know how to help, her answers are short and practically useless, I find myself walking away from her feeling like I just waisted my time. And Im not the only one who has had this experience with her. Is this the reason why everything is online now? Because this is the trash we the customers have to deal with everytime we walk into the bank needing further help than a teller can give us? Frankly thats pretty pathetic.