B & H Tax & Professional Services - Tracy (CA)

James Kim Great, reliable, and super responsive customer service!

Bryan Tayag Im gonna start by saying, i made one of the best decisions of my life by going with OneMain. Staff are very professional, they take you step by step. They give you options, which I think is key. And most of all, they do not pressure you in making a decision. They will work with you. On what you have and your budget.

Deirdre Jones I applied for a small loan one morning, didnt find out if I was approved or not until later the following morning. It was supposed to be a quick process. After they pulled my credit, they realized that GI Bill housing allowance doesnt count as guaranteed income. Why they couldnt tell me that before pulling my credit upsets me a little, otherwise I wouldnt have applied and hurt my credit. What job is guaranteed anyway? Sure I might get a low GPA and have to pay it back, but someone on a job can make a simple mistake and get fired. It makes no sense to me and I wasted so much time. I guess this will help anyone else in my position. The staff were pretty friendly overall despite the flawed policies.

Danny Thanks to Jolina. She was incredibly patient, taking the time to explain everything clearly and answer all my questions. Her professionalism and attention to detail made the process seamless, and her friendly demeanor made me feel valued as a customer. Highly recommend working with her