5 /5 michael b.: Our Homeowners Insurance was cancelled due to fire risk. (We had AAA for 20 years, no assessment was performed, we meet all criteria of the fire marshal, but this was a cancellation done based on address, we are not in a critical fire zone but nearby one, if a fire were to take our house it would be blazing major pathways into the neighborhoods of Berkeley; such is the situation with insurance in California now.)
Brian and his team (I worked particularly with Jeanette) did an excellent job every step of the way. I am confident giving them the highest rating. There was a lot of back and forth, documents and questions, and they were efficient, helpful and professional.
To begin with you will set up a phone interview with Brian and he took all the time necessary to review the situation and discuss options before proceeding forward with a plan. He also made some recommendations regarding our current multi-policy insurance portfolio that were helpful and not based on his companies own self-interest. I felt that he was extremely knowledgeable, objective and fair.
Be forewarned, if you have a similar predicament, there are very few options now once you have been cancelled like this for fire risk and securing a policy may cost you. They did a great job, but they arent magicians and we end up with a policy that is more than triple what we were paying for 20 years, for the same level of coverage.
Again, I am confident that they were able to secure us the best that was available to us at this time. Best of luck, you are in good hands with Avail.
