Arroyo Investment Group - Pasadena (CA)

Rebecca Caldwell Tara and her team were incredible to work with. She made the loan process simple and streamlined. Any questions we had were answered promptly and thoroughly and she was so on top of locking in interest rates at just the right time to help us save. Thanks, Tara!

justin williams Excellent advice she followed up with me and fixed the issue. Karen Hagman was very helpful and Im looking forward to doing business with her and the team.

Jean Hata I worked with Bertha at Farmers and couldnt have been more pleased with her service. She was professional yet down to earth in getting insurance for us when others would not or give us the run around. I liked her confident demeanor and felt like I knew her for years but its only been months. Instead of 5 stars I wish I could give 20. Thank you Bertha for being such a great agent!!!

Rocky Love Dave is amazing he’s literally a tax whiz. Dave makes complicated Tax situation’s so simple to understand, and the team is a 10 out of 10. I highly recommend!!!!!! Thanks Dave for always being professional and providing excellent service.

Marvin Price My earlier review was deleted. This specific branch denied to authorize the reversal of an overdraft fee of questionable legitimacy after being assured by managers at another branch that the issue would be solved. I was treated incredibly rudely on the phone by a female associate who informed me that at the direction of her GM she was unable to deliver this service I had been formally offered. When asked if the GM was available to speak to directly, I was merged with a brief pause and “he’s not available at the moment,” I asked when he would be available and after another pause I was told he would be unavailable the rest of the afternoon.