1 /5 Jose Rodriguez: These guys dont deserve more than 1 star; I think many of these reviews below are fake. Let me explain you why?
I had a car accident on the freeway, total loss, two herniated discs; I ended up having nerve pain few days later. I dealt with 3 people from this firm; I will explain the process from all 3 of them.
First one was Max; he handled most of the treatment(chiropractor, MRI, Pain Management), I was dealing with him for over a year; during the entire year I asked him about my property claim, how much I was getting for the value on my car; he said that will be at the end of the case ( first lie).
Second Person was Deanna Reyes on litigation. First call I had with her, she came in hot.. lol telling me why we had a weak case, lying to me saying that I missed 1 month of treatment, (second lie)
That is when she realized Max never processed my property damage claim; she said Max was fired; I did not know.
After she processed Property Damage claim, I got a second Call from her (she used scare tactics to make me sign the settlement); she said they were not fighting the case no more and if I didnt sign by 5pm that day, the insurance agent will pull the settlement offer from table; which is another lie, that is not how settlement negotiations take place, so I hanged up on her.
I wasnt mad, I was ashamed and embarrassed; asking myself why I hired these people. Not sure how Deanna Reyes can lie to me this way.
Finally, Mark Kiran; he didnt call, he is too good for that. so he texted me about this; I told him, I will never sign a settlement offer if they did not guarantee anything to me; He bragged about how good his track record is when reducing medical bills and finally he says about 1/3 of the settlement is allocated for the customer. I was over with this already, so I decided to sign this just to get rid of this case and these people already.
After they reduced medical bills, they didnt even provided 1/3 of the settlement to me; I asked paralegal to talk to Mark about it, he said he never agreed to it, lmao.. even when I have his texts.
Mark is not a great negotiator at all, like most of the reviews below claim; once he sees he is getting a good commission, they stop the case right there and moves to the next one. They all work together to get rid of their customer as soon as they can.
When it comes about me, I still have pain from time to time on my back, but it is minimal.. I got Chiropractor, MRI, 3 steroid injections, and decided not to get surgery because all this time, I wasnt sure if the other insurance had enough to cover for it.. and most people ended requiring a second surgery after a couple years. Im fine.. after all.
But definitely, dont hire these people; all they care is about their commission.
