AAA San Francisco Lakeshore Plaza Branch - San Francisco (CA)

1 /5 Poon Alan (Alan P.): I went to this branch to get a temporary handicap placard for my wife who is unable to walk at the moment. I was told by the front desk lady that my wife is required to be there in person (not true for California). She then said my wife also has to be added to my AAA membership to get the placard as well. She then started questioning if I even have AAA membership and insisted on me just adding my wife to my plan since its so "cheap". The whole thing felt like she was trying to sell me more over a handicap placard and looking at another persons review, sounds like they had the same experience. Ive been an AAA member for over 10+ years with 2 auto policies and 1 home policy yet Im still being upsold for a simple DMV service. Id avoid this branch and frankly, Im deeply considering switching insurance providers.

5 /5 B Matt: Got an International Driving Permit here, including passport photos. The whole procedure only took 30minutes and I left with the permit. Absolutely no complaints. They offer passport photos for $20, unless you’re a member - then they may be free. The international driving permit was an additional $20.

5 /5 Robert Liu: We are the senior couple as AAA auto & home insurance clients service by Jasmine Fu for many years … She is very professional & kindly provided outstanding consultant for our family s insurance business always … We highly recommend her to our friends as best AAA insurance agent .

5 /5 G Shishido: Had help from Min at the Sloat Branch. I was in for a registration renewal, something I dread every year. Min made this whole thing quick, easy, I was out within 15 minutes stickers in hand!

1 /5 CS Desales: I wanted to get a handicap placard for an elderly parent and was told to pay money and forced to put a non driving parent to my membership. I refused to do so. I went to the AAA office in Gellert and was not extorted. They gave us our handicap placard without having to pay any money. Stay away from Jeannie the front desk person. She needs to fulfill her quota of sales.