AAA Irvine Insurance and Member Services - Irvine (CA)

Michael Evans I have to say the customer service I received from Lisa was nothing less than exceptional. She is very kind and willing to take the time to explain all aspects of your policy and any other need involving auto insurance or the DMV process. Thank you very much for all your help.

Patricia Valdez My family has been with Adam Hopkins, State Farm Office for many years, and I want to thank Morgan on his team. Whenever I need a change with my polices, Morgan is always there to help me with great knowledge and patience. It makes feel good knowing that they are serving us as quickly as possible. I appreciate them very much.

Amy P I am so pleased with my insurance with John Keen’s State Farm office. They are very informative. The gals in the office are helpful and friendly, which is very hard to find these days. The office manager, Amber always has time to address my concerns. I highly recommend this office for your all of your insurance needs.

Jung Lee Super satisfied with help of agent Kim. Im with state farm more than 30 years. Little less than years of my marriage.. But recently insurance rates jumped as you know. So I sought help to reduce as much as I can ..with my demand she helped me like helping her own brother. Im so happy to have them for all my insurance need. Im so Satisfied ..i mean super Satisfied

Ernie Navarrette I called to get an insurance quote and had the pleasure of speaking with Roxy Martinez, an exceptional insurance agent. She was incredibly attentive, demonstrating outstanding customer service and patience while addressing all my needs. Her professionalism and dedication ensured that I received the best possible guidance, exceeding my expectations. Thank you, Ms. Martinez, for your exceptional support in handling my insurance policy.

Yaira Nava When I called and mentioned my quote price, Alvaro said they lied to you! He then explained how and why. He still got me a decent quote, he made the process quick and easy! Thank you so much!

Josh L. Espinoza What can I say Sam helped me (and my friend) navigate really unfamiliar terrain. I’ve always been at companies that provide benefits but recently decided I wanted to try working for a start up. The only catch is that, since it’s early on, they don’t provide health insurance. Not only did I not really have the time to look for all these different plans but I also didn’t even really know where to start. I reached out to Sam and he was extremely personable yet very professional. He was able to get me side-by-side comparisons starting with a plan most similar to what I had at my previous company and others that better fit my lifestyle. I ended up getting a middle tier insurance with an additional accident insurance which covers accidents for rock climbing and cycling that I do which is paired with my middle tier health insurance. Now my total premium is low and my coverage is pretty high which is nice feeling taken care of and not having to pay an insane amount each month since it’s now coming out of pocket for me. Sam really helped me navigate these waters and got me set up in no time. Now I’m just enrolled on autopay and don’t have to think twice about it. After I had such an easy experience, I recommended a friend of mine who was in the video game industry and found some opportunities elsewhere that didn’t provide health insurance. Sam took care of him too. I highly recommend Sam if you want someone who knows these plans like the back of their hand and actually cares about getting people on a plan that fits their needs/lifestyle. Also, if you don’t have time to do all the side-by-side comparisons yourself or are unclear on the specifics (e.g., how deductibles and out of pocket maximums work exactly) Sam is your guy. Sam is now my health insurance guy.

Gordon Bass Easy to work with and very responsive. They work really hard at making insurance easy for the customer. Always helpful with questions that come up and good at making it all make sense. Puts insurance terms into human terms. Would highly recommend! We have switched all our insurance to Matrix and couldnt be happier. Wish we had made the switch years ago!

Dale Lee Ray Mazaheri is the go to for personal insurance policies! Ray has been helping with my auto and property insurance for the last decade. I recommend Ray highly! What I appreciate most of Ray is he tries to find you the best rare without compromising the quality. He is knowledgeable, honest, and look out for your need genuinely. Unlike normal sales, who never talk to you after they got your business. Ray has been there to answer questions and adjust changes consistently through out the years! Thank you Ray and Liberty Mutual!

Jonathan Klyn I had a great experience speaking with Nick Johnson from Caldwell insurance. Even though I was calling to compare rates, he took the time to clearly explain how our current policy works and gave us honest advice—ultimately suggesting that we stick with our current insurer and simply install the required property protection system. It’s rare to come across someone in the insurance industry who’s genuinely helpful without trying to push a sale. I really appreciated his professionalism, patience, and honesty. If you’re looking for straightforward advice from someone who actually listens and looks out for your best interest, I highly recommend reaching out to this company.