1 /5 Chet Dennis: I received some of the worst service that I have had in a while. I can only speak the profound incompetency of Samantha Phelan (file clerk/admin assistant) at this firm. Managing simple emails, schedules, and follow up is something she is not good at. This is why I have given this firm a low rating. Ms. Phelan did not track my file, never sent me documents to review in advance of signing, made up excuses as to why she wouldn’t return phone calls and emails…basically she wasted my time and her bosses. Zero accountability, zero effort in finding a solution, low emotional intelligence (would become flooded and manipulative in conversation). As the client you will have to deal with her a lot. I would look for another firm that has a better trained office staff.