Farmers Insurance - Mario Lopez Agency - Moses Lake (WA)

Chris E Strong family insurance is great I have been with them awhile now and they are always available when I call. They answer my questions and are always willing to help. Gloria is always looking at ways to save me money and make sure the things I own are covered correctly. She is great at her job and explaining my coverage to me, she clearly knows the industry well. thank you strong family insurance!

Bob Hart Been with them for over 20 years and always get great service when needed.

David Thompson I had a rock chip on my windshield that was caused by a rock falling off of a mud covered truck. I went to a national chain windshield repair facility and they advised since I had insurance I would only have to pay my deductible. I didnt know until later that this same company had visited my State Farm agents office touting free rock chip repair with a referral. The chip was poorly repaired and the crack started to spread. Not only that, the invoice wrongly stated "rock from road-nobody at fault". Contrary to what the manager at the glass store thought, it is a violation if mud, rocks, or debris falls off of a vehicle that hasnt been cleaned (RCW 46.61.655). I called and asked them to correct the invoice as I intended to seek reimbursement from the company whos truck the rock came off of. I was told "its not a violation and theres nothing I can do." I called my agents office and Lisa immediately went to bat for me. She spent 2 days calling the glass company to get them to make things right. Lisa got a lot of the same runaround but she persisted. She was able to get my "deductible" reimbursed and got me scheduled at a different local glass shop for a windshield replacement. Great service

Stephanie Plesha Al was incredibly knowledgeable, thoughtful and kind when we met to discuss commercial insurance. He gave me excellent advice on the coverage my business may need and won’t need. I’d recommend his services to anyone who’s looking for insurance options.

Big Slapper Everyone needs insurance, right? Well if youre in the Vancouver/Portland market there is no better place to start than State Farm agent Jose Iniguez. The coverage options are always very competitively priced and most importantly the service you receive goes above & beyond what you might expect. Ezra, Vanessa and the entire office staff are always extremely helpful and responsive and approach your questions & concerns as if youre a VIP. My experience working with Jose over many years has been nothing but extraordinary. When you need help with anything insurance related, its great to know theres a true 5 Star team that has your back!

Todd Robertson David is the best. He provides personalized care, is professional, responsive, and goes the extra mile. When we started our Airbnb, he reviewed the Host Protection Insurance for us. When we were at risk for non-renewal, David took care of it for us. Great insurance agent and highly recommend!

President - Carbide Processors Used Troy Nordlund for decades. He handles the group for the business ans well as personal medical. He really knows what he is doing. Very hard working, very smart, extremely conscientious. I highly recommend.

Phillip Chung No wonder it looks fishy here without any previous review comment! This guy who answered the phone, assume to be Charles Chai, started with "who are you?"!! Who does that!! On top of Farmers doubling my home insurance premium and this kind of customer service, it is no brainer to switch to another insurance company. I only wish I have done that long time ago instead of providing income for this person! Hope my policy get cancelled as I requested without causing headache, which I wouldnt be surprised if this guy makes difficult, ex. not cancelled before renewal date and late charge assessed. Please just retire if you think you made enough money and dont feel like serving your customer with dignity! Just horrible..