Columbia Bank - Walla Walla (WA)

1 /5 Tom Bennett: This bank is so relentlessly disappointing I have had to close out and go to Banner Bank. All this talk of "Worlds Greatest Bank" rings completely hollow when compared to CapitalOne or even Chase. They have few resources, never open, 16 minute wait times for phone help, and over EIGHT WEEKS to get a replacement debit card for my business. Thats a deal breaker. Its a total mess if youre a small business customer. Look elsewhere.

1 /5 Bill Patterson: Worst bank I have ever been associated with. They stole $65.75 from my account. They offered to help but never did so they get away with it. I went back on my account over 9 months and still was missing the sum. I have to move to another bank. But I want to give them a zero. Now the last two months they have taken out $5 maintenance fees. Fees for what maintenance? I quit using the account!!!!

5 /5 April: I absolutely adore this bank! They really are the world greatest bank. They have helped me so much with my small business. They have great policies. Compared to other banks, that have so many regulations and policies that make banking almost impossible. Umpqua has a great staff, I have really loved the atmosphere that they give off In both locations CP and Walla Walla. I really do miss them being open on Saturdays that was a real convenience for me, but none the less the staff has always been able to help me. At both locations I am able to do my banking "quick and easy" and always Im greeted with a friendly face. Any one looking for "painless banking" would appreciate and love this bank.

3 /5 Mr. Buffalo Esq.: Not super happy with the Umpqua Bank buyout of Columbia Bank. No one I recognize is at the new bank after my many years with the former bank. Even through its changes, the personnel stayed the same. Oh well. Im pretty sure Umpqua Bank will do fine going forward, right?