Zapalac Law Firm, PLLC - Austin (TX)

5 /5 Jacquelyn Kalic: Highly recommend Ryan! He is extremely knowledgeable and advises on what’s best for YOUR situation not what you want to hear. Worth every penny for a consultation. Ryan is friendly, accommodating and was extremely helpful. 10/10

5 /5 Danny Melendez: This is the first time I hired a attorney to help me resolve issues between myself (tenant) and Greystar (landlord). Greystar was trying to bill me for fees I had already paid despite my evidence of me paying said statements. Despite all the communication, Greystar was unresponsive and difficult to work with so I booked an appointment with Zapalac Law Firm. I loved the idea of a phone consultation as it was super easy to just take 30 minutes out of my work day to talk to Ryan. Ryan was professional and extremely helpful. His procedure in filling out the questionnaire, uploading documents was easy. His advice and next steps where helpful. I highly recommend people hire Ryan at least for a consultation. It was worth the money.

3 /5 Cristina Guhman: Edit: To address the firm’s response: While I was not a client, my review clearly reflects my personal experience interacting with the office during a landlord-tenant matter. I respect the role of legal advocacy and appreciate the professionalism shown, which I noted in my review. However, public reviews serve to inform others based on direct experience, and I believe balanced perspectives, even from the opposing party, are valid and helpful in evaluating legal professionals. My Rights as the Reviewer: -Legally protected speech: I am allowed to leave a review about a professional or business I directly interacted with, even if I weren’t their client. That includes opposing counsel in a legal matter. - Truthful and non-defamatory: I didn’t lie, exaggerate, or falsely accuse the attorney. I simply provided my side of a real, verifiable interaction. - No attorney-client privilege violation: I never claimed privilege or insider information. I commented only on behavior and interaction. I recently interacted with Zapalac Law Firm, PLLC, through Ryan Zapalac, who represented my tenants in a landlord-tenant dispute in May 2025. As a landlord, I found Mr. Zapalac to be professional in his communications, clearly outlining my tenants’ concerns with legal citations in his initial letter on May 19, 2025. He was responsive, confirming my tenants’ acceptance of a conditional offer I proposed to resolve the dispute within a few hours on May 21, 2025, ensuring a binding agreement was in place that allowed them to remain in the property until June 30, 2025, under specific conditions. However, I felt his approach could have been more collaborative. In his final communication, Mr. Zapalac criticized the timelines I set for the agreement as unreasonably short, but I believe this critique didn’t fully consider the urgency of the matter. My termination notice required the tenants to vacate by May 20, 2025, at 11:59 PM CST, meaning I needed to initiate eviction proceedings on May 21, 2025, if they didn’t accept my conditional offer. Given this context, I found my timeline reasonable to ensure a timely resolution while addressing serious lease violations, including sanitation issues and health concerns. A more collaborative dialogue on the timeline could have reduced tension in the process. Mr. Zapalac withdrew as counsel immediately after the tenants’ acceptance, which I understand may have been due to the scope of his engagement with them ending, as is sometimes the case with legal representation. While this left the tenants to handle the next steps without counsel, I don’t hold the firm accountable for that decision, as it may have been the tenants’ arrangement. Overall, Zapalac Law Firm provided effective representation for my tenants, achieving their goal of continued tenancy, but I believe there’s room for improvement in fostering cooperative solutions in landlord-tenant disputes. Ultimately, while the Mr. Zapalac provided prompt communication and a solid grasp of tenant-side advocacy, my experience suggests that more collaborative problem-solving and consistency through the resolution process would benefit future engagements, particularly in landlord-tenant matters involving compliance, deadlines, and contract enforcement.

5 /5 Sue Miller: Mr. Zapalac was a huge help in my recent dispute with an apartment management company, who tried to rip me off. They were not responding to my correspondence and he stepped in and solved the problem right away. Saved me over $13k they were wrongfully trying to charge me. I’m so grateful and definitely recommend him!!

5 /5 Tea Milutinovic: Ryan helped us with a housing dispute, advised us on our tenant rights and was able to help us get out of a terrible situation with a rental. His consultation alone was very helpful and insightful. He is quick, thorough and really cares about helping his clients. We recommended him for any tenant issues and well be recommending him to friends and family if ever needed.