XPRESS INSURANCE - San Antonio (TX)

Vincent Beverly Been with Pronto in Harlingen for several years and have no regrets. The agents are all nice and friendly and very helpful getting the best policy with the most discounts available. Would recommend

Juan Carlos Paramo State Farm has been wonderful to deal with! Make sure to ask for Dillon. He goes out of his way to make sure you get all of your questions answered and will take great care of your family!

Happy Phantom David was awesome! I called late, thinking it was going to be a hassle to get a new policy quickly but he took care of me right away. He made everything easy and he made sure I understood everything about my policy. Talking with David was a joy. He not only made sure my needs were met but made the conversation fun too. I would definitely recommend this office to anyone looking for a new policy!

Tim Hillman Rain was coming in the house during a rain storm late April. I contacted Texas Farm Bureau and filed a claim. 6 weeks later (with considerable effort)... Whala... My new roof. THANKS!

Robin Sasko I love everything about Hoffman Insurance Group! I have been a customer for a few years and every year I am impressed. They do all the work getting quotes from several different companies for my auto and home insurance and this year saved me just over $2K on my policy. They handled all the paperwork to switch companies as well. Crystal and Lica have wonderful communication and always respond instantly to any questions I have, not only during the sign up process (which they made seamless) but through our the year as well. They will have my continued business!

Ruston Raybon Ive been with Farm Bureau since I started driving over 20 years ago. In all that time all of the agents and people with Farm Bureau have been kind and accommodating every time Ive needed to speak to them. My issue is that as kind and nice as the agents are they are (in my experience) often terrible at getting anything done. For instance I submitted a receipt from a locksmith for getting my car unlocked. My agent, Mike Johnson, said hed get it taken care of. I just got reimbursed... 3 months later. That was after a dozen follow up phone calls, emails, and voice mails with mike and very little return communication. When I worked with Mike to get my home insurance adjusted it literally took 5 months... it should have taken a couple weeks, but he just wouldnt follow through with anything. I had dozens of calls, voicemails, and emails trying to get him to take care of me. Ive had similar experiences with other agents. Theyre nice, they say the right things... but nothing gets done unless you call them every week for 3 months.

manuel Tecum Mr Ortiz was very nice and polite and helped me very well with the insurance policy of my home . Thank you so much

Christa lyzette The office smelt so nice and the lady Diana Arrona was so helpful. she found me the best price for my insurance; way less than I was paying before. 10/10 recommend her for you next insurance needs.