World Finance - Pasadena (TX)

Carlos Gonzales Well first of all the lady that took my application wasnt too smart. She took all my information and she told me she would call me in 30 min or and hour I said okay . So I left she never called me. So called about 11:00 clock almost two hour. I called and I ask her what the status on my loan ? Oh I forgot I didnt take your social. So she call me later on and your loan was denied. I dont understand all I wanted was to improve my credit score she could $125.00 and I wouldve mind it. I have credit 4 area in town . And this rinky dinky place denied me. And pay my loan on time never been late.

Lorelei Crenshaw LETTY IS SO HELPFUL! I had an uncommon account type that I needed to have set up this week. It took 3 days, 3 branches in 2 states and 5 associates to get it done. Letty started everything off for me before sending me to one of the only 2 bankers in San Antonio that could access the proper paperwork. Once the account was set up I went back into the Seguin branch and Donna helped me get the last few things in order to get my business account up and going. I truly appreciate the help that they have provided me this week! They are stellar humans!

Joshua Fuentes I had a huge problem with my account this week (like a -1000.00 problem). I was freaking out like never before so went in to see about fixing this. I dont know if you could see it in my face that I was stressed out about this or what but Beatrice Posadas jumped in head first and got my account back where it was supposed to be by the end of the day. She went above and beyond by calling me through out the day with updates until this was resolved. She definitely needs a raise for her outstanding dedication to prosperity customers.

Erin Bracey Mariela was so sweet and helpful! I had such a great experience, everyone is very kind and informative. 10 out of 10 highly recommend!

Raul villa I was referred to Wise Counsel’s services by a trusted friend, and it quickly became clear why. I worked with Trent Connor, one of their highly knowledgeable advisors, whose expertise and professionalism made the process straightforward and seamless from start to finish. I highly recommend their services.