Valles Insurance Agency - Midland (TX)

5 /5 Mary Trj: In my own opinion,so far i have great experience to them.. eve been with them for like 3 yrs now.. and getting better..

1 /5 Julia Thar: I would like to complain about Customer service. Everyone seems to have good customer service meanwhile I experienced Worst customer service ever. The lady that talked to does not even want to give her name. I would have included it her name but since she refused to give her name, I am so done with it. Super rude, treating her customer like trash. The worst customer service ever in my whole life. How dare to decline giving her name. She probably is so scared to lose her job/reputation. If she’s treating right she would not refuse to give her name. Words could not describe how rude she is. Loss for words. I feel bad for this company for having such a trash employee like her.

2 /5 Raul Perez: 5/7 25 l came into Valles. Get some help to get paperwork for Progressive insurance. The only person lady around 10pm. Lady was unprofessional, rude, disrespectful, and She yelled. I called progressive they told me to go to another insurance company. I went to Valles Insurance because I’ve done business with them before the owner is super that lady was rude if she treats me like she did and she treats other people like that she’ll run her business down. I’ll never go back there again. I had done business with him for years in the past.

5 /5 Marissa Alvarez: Valles insurance has been our go-to for years! I was very pleased when they found me a lower rate last month, right before my policy renewed. Excellent service!

5 /5 BN H: Excellent customer service, all the staff is great and they really care about their clients. I wouldn’t dream of going with anybody else for insurance.