1 /5 Amanda: The staff at this Waco office are completely unprofessional, incompetent and rude. I have never experienced such unprofessional staff. I am not sure if they are bored, or defeated, but to literally google anyone with the same last name as a client and call repeatedly, even when they have spoken to you already, its as though it has become a game? They take your personal information and exploit it. I am afraid of what else they have done with personal information :( You cannot play games with peoples personal information, a complaint has been filed with the BBB.
