TIA- Texas Insurance Agency - Houston (TX)

Chris Doughty Clayton was a delight to work with! He took time to explain to me the difference between policies which I greatly appreciated! I highly recommend this company as they cut my other insurance company’s prices by at least half if not more. I’m glad to switch companies due to their prices. Personally, for Clay, I would give him the highest rating possible because he’s knowledgeable, professional, personable, and reliable.

John Crochet I’ve had the pleasure of working with Chan Marshall at Associated Insurance Managers for my personal lines insurance for many years, and I can’t recommend her highly enough. Chan is knowledgeable, responsive, and truly goes above and beyond to make sure every detail is handled. She takes the time to explain coverage options in plain language, helps me make informed decisions, and is always quick to respond when I have a question or need documentation. It’s rare to find someone who combines professionalism, expertise, and genuine care for their clients the way Chan does. She’s made the insurance process stress-free and has given me complete peace of mind knowing I’m well covered. If you’re looking for a personal lines insurance broker who is reliable, attentive, and an absolute pleasure to work with, Chan is the one to call.

Jimmie Tinsley We have been using Diamond Insurance since the very beginning for auto and business insurance. The whole team has always been a pleasure to work with and helpful. We will continue to stay with them as long as they are around!

Grant They handled my claim so fast! Really trustworthy agency. Amarillo’ finest for auto insurance needs.

Jasmin Cifuentes Maria Bustillo Agency is the BEST ! Customer service is always on point ! And everyone in the office is always in great spirit !!!

Tammy Spracklen John Moore is an incredible agent. He is always there to help and answer any questions. He strives to find you the best rate or will do his best to come close. He has saved us money over the years. Trust John he will do a great job and truly a class act.

Efren Barcenas Jennifer took great care of Me and my Wife today. She made sure that We got what We needed and was very professional and hospitable. Awesome service. Would 100 % recommend to anyone looking for a good company to get insurance with. Located on 9355 Culebra Rd. Thank you so much.

Mark Gott I am writing to express my disappointment with the service I received from Shane Howland and his office staff, particularly Vickie. As a long-time customer of ANPAC since 1975, I valued the relationship we had built over the years with previous agents (both now retired) which included 8 of the 11 rental properties we owned, 3 cars, our homestead at that time, as well as recommendations to family members. Unfortunately, my recent experiences have been disappointing with Shane Howland & co. When my previous agent retired, my business was transferred to Shane Howland. ( I dont know why) Over the past year and one-half, my wife called several times to obtain quotes for her mothers house- I finally got in touch with them to get that ins. To this date they have never returned HER phone call. They apparently didnt connect the dots, her last name and mine, the same- so they just didnt return her calls. Hmmmmmmmmm Additionally, I found Shane and Vickis level of service and professionalism to be lacking. The attitude and communication style of Shane and Vickie did not meet the standards I expect from an insurance provider. The interactions felt dismissive and unfriendly, which was particularly disappointing given my long-standing relationship with American National Ins. Co. Based on my experience, I cannot recommend Shane Howland or Vickie for insurance or financial needs. I hope this feedback is taken constructively, as my intent is to share my experience honestly. I wish Shane and Vickie and his staff the best in their future endeavors. If I could give -10 I would.