THE LEZCANO LAW FIRM, PLLC - Laredo (TX)

1 /5 Ana Gonzalez: I called to see if they could get a case. The receptionist passed the call to another lady. I explained to her the situation, and she mentioned Mr. Lezcano only gets cases of major catastrophe. The vehicle had to be in an almost totaled state as to my understanding. I asked some other questions, which, to my surprise, I realized she had hunged up on me. She was so nice and polite at first. As soon as she saw there was no case, she just decided to hang up. So sad to see that there are people out there who get paid for their customer service, which is a major factor in a law firm of this category, yet they lack all of it. All my reviews are honest, and the reason why I take the time to do them is to give people insight into what my experience was and so they can know what to expect. I want to clarify this review is on my customer service experience on this specific individual. I think a little empathy and better communication skills would be of great help. If I ever find myself in need of a lawyer, I will definitely look elsewhere.

5 /5 Yulissa Leal: If youre ever involved in a motor vehicle accident, do not hesitate to contact The Lezcano Law Firm. They are the best in the business! Their staff is very friendly and understanding. They hear you out and make sure you have all your questions answered. My experience has been great! Valerie, my case manager, is the best; she keeps me up to date on the process and is there every step of the way to guide and help! Mr. Lezcano cares about his clients, and he makes sure he fights to get his clients the justice they deserve! Extraordinary law firm, 100% recommend!!

5 /5 Jason Maya: 100% recommend Mr. Lezcanos Law firm. They helped me out with my case and represented me greatly. All the staff here deserve a 5 star rating, excellent service, made me feel welcomed every time I came to their office and overall kept me well informed during my case. Thank you to Ms. Aurora and Ms. Patsy for the excellent job they did in my case guiding me and allowing me to also gain knowledge and shout to Mr. Lezcano for putting such a great team.

5 /5 Mike Saito: I never imagined being in a horrible accident, much less a horrible accident with family. Having never worked with a lawyer, hesitation and anxiety takes over. Not knowing what to expect can be extremely nerve racking when it comes to working with lawyers but I am glad I took the step to contact the Lezcano Law Firm. From the first meeting, the staff makes you feel comfortable and everything is explained to the dot. I am grateful for everything they have done and as a person who has never worked with a law firm, I recommend the Lezcano Law Firm 100%.

5 /5 Edgar Jimenez: I had the pleasure of working with the Lazcano Law Firm, and I cannot recommend their services highly enough. From the moment I first contacted them about my case, I was impressed by the importance they placed on my situation. The staff and legal team at Lazcano Law Firm are truly exceptional - always on top of things and dedicated to achieving the best possible outcome for their clients. I am particularly grateful to Sam Gutierrez, a legal assistant at the firm, whose constant updates and genuine concern for my well-being during the recovery process following my accident made all the difference. Sam made sure I was informed about every step and direction they were taking with my case, ensuring that I never felt lost or alone in what can be an overwhelming and stressful process. Thanks to the Lazcano Law Firm and Sams support, my experience with my case was not just about representation but about feeling like they were actively protecting my best interests. If you are in need of legal assistance, I wholeheartedly recommend the Lazcano Law Firm for their exceptional service, caring staff, and unwavering dedication to their clients.