Texas Family Insurance Group - Lewisville (TX)

JesusAlexander Garza I had a fantastic experience working with Patty Guajardo for my insurance needs. She is incredibly knowledgeable, patient, and always takes the time to explain every detail clearly. Patty made the entire process smooth and stress-free, offering personalized options that fit my situation perfectly. Her responsiveness and dedication to her clients truly stand out—she’s someone you can trust to have your best interests at heart. I highly recommend Patty to anyone looking for a reliable and professional insurance agent.

Litzy Martinez Laura has always helped me do my taxes and she’s always been exceptionally kind and patient throughout the process. Helping you with any questions or concerns. I would recommend to anyone wanting to file.

Cathy Vega We are very pleased with Cole Campbell State Farm. Douglas is wonderful! Hes very knowledgeable, and efficient. After being assisted by Douglas we now have a great peace of mind. I cant recommend him enough. 10/10

Gricel Cruz I called today to get insurance for my vehicles. Had great experience and professionalism of Gabby and Edith. Not only did they got me all the info I needed but also called me personally to make sure I was getting the proper information. Thank you both!

Asif Liaquat Karina from city center insurance is an incredibly patient and awesome person. My parents are elderly, and State Farm was charging them an arm and a leg every month. She was able to find my parents a better insurance policy, and now they are saving almost $150 a month. Thanks, Karina! Thanks, Karina.

Awbree Summers Where do I even start??? I can not speak highly enough about my experience with Dusti and Willo at State Farm. We moved here about a year ago from Utah, and we had been State Farm customers for over 25 years, and LOVED our agent, in fact I cried when we had to part ways because we moved states. #whocriesoverthierinsuranceagent? When we did our mortgage we were told by the person helping us set up our utilities and insurance, that another company was our best bet, and that State Farm wouldnt even insure us because we were out of town. To say the least I was weepy. We went with this other company, and have been disappointed from the start, bas they lacked that State Farm "warm and attentive" customer service I had been used to all these years. Then, as fate would have it, because I had a question on a vintage VW we had insured through State Farm in Utah, I decided to reach out to Ms. Wilhites agency just out of curiosity, and within the first few seconds of the phone call with Dusti, I recognized that familiar State Farm family like touch. She asked me if I would be willing to let them quote us and I explained I was told State Farm would not insure us, to which she answered that was not true. Right away, Dusti and WIllo got to work on a quote. They were fast, professional, saved us money, and unlike the other agency, when I called, I was able to get ahold of someone and have someone call me back. If Christmas could be in the form of getting to be back with an agency you love and getting the bonus of having a great team to work with, I would say, I just had Christmas in April. If you need insurance, and are not the wait on the line, push this button or that button for this extension or that extension only to find out you have to leave a message that never gets returned type, but rather like some good ole fashion talk to a human customer service, then run dont walk to Ms. Wilhites agency and ask for Dusti and Willo. If you prefer the run around and some good never ending elevator hold music, they are for sure not the agency for you. Thank you for taking care of these Texas newbies!

Shuxuan Chen As a teaching assistant who’s actually won an award from my students (humble brag), I tend to judge people based on whether they’d make a good teacher or coach. And Miles? Easily one of the best. He’s professional, patient, and explains things with examples that actually make sense. The result? I now feel like I could start my own insurance agency and give him some competition! (Just kidding—mostly.) Wishing him all the best with his business, and if he ends up handling my car-fixing claim, well… that’d be pretty convenient!

William Barnes This is the most awesome insurance agency Ive ever experienced in my entire life! Lilian the owner is very attentive to your needs. Be aware that this agency does all the work for you to shop the best policy to save you the most money & it takes a bit of time, but its totally worth it! Im saving several hundred per year over State Farm who I used for 40 years. Well, live & learn. You absolutely cant beat the hard work this agent does to get you the best policy!

Cecy Gutierrez I had an amazing experience with Stephanie, she is absolutely the best! Her customer service is top-notch, and she exceeded my expectation as I was having issues with my homeowners insurance policy. She is absolutely awesome!! Highly recommend her as she is very well knowledged and can answer pretty much any question! :) Thanks Steph!! Nevertheless, Alexandra and Crystal are also great!! :D