Texas Family Insurance Group - Lewisville (TX)

Nina Blackmon I have always had a very positive relationship with Lisa Hand . If I have questions, she is always happy to go over anything I need and get it resolved for me. She is very good at explaining how much coverage I need on my auto and home so that I will be adequately covered in case of a claim. Lisa is also very polite and kind. Never acts like you should know all about how insurance works. Is very willing to explain anything.

Nailat K I traveled to the USA for a temporary work assignment and needed reliable car insurance for the duration of my stay. Germania Insurance Co made it simple to set up a flexible, short-term policy that fit my needs perfectly. The entire process was smooth and their customer service was responsive, which was very reassuring during my busy work schedule. It was the best insurance companion I could have hoped for when I was there!

Anna Galvan My daughter was in a fender bender with one of their clients. Its been almost a year and her medical bill has not been resolved. Called several times to speak to the assigned agent but no returned call. This is just bad customer service. I hope they treat their clients better.

Jason D I have to say I’ve had Allstate for years. It’s not just the Allstate coverage Stacey and America are always in contact and trying to guide us in the right direction. Even if they aren’t the cheapest at times they find the savings! I consider them family! I bundle with my home and will not change! Thank the whole office for being there! You’re truly the best.

Kenneth Boillot Great interaction with our agent, Kendall. He was knowledgeable and provided great info. After he realized that we were satisfied with our current policy, he pushed no further. No pushy salesmanship, just professional and looking to ensure our interests. Class act!

Jay What an incredible company, their service is fantastic, and they always try and find the best pricing. Good job!

Jonathan Stevens We’ve been with State Farm for years and they always provide us with the best insurance possible. They make it super easy to talk to and they will go out of their way to make sure you get the greatest experience ever. We call in to make our payments and lexy is super helpful with that. If y’all need insurance call them they will help you out.

Micky Elder I cannot recommend Tower Insurance highly enough! My experience has been nothing short of outstanding, primarily thanks to my agent, Brendon Boyd. He is hands down the best agent I have ever worked with. From the moment I reached out, Brendon was incredibly knowledgeable, attentive, and genuinely concerned about helping me find the best insurance solutions for my needs. He took the time to explain all my options and ensured I understood the details, making the entire process seamless and stress-free. Brendons exceptional customer service and commitment to his clients truly set him apart. He goes above and beyond to ensure that I feel supported and valued, and it’s clear that he genuinely cares about his clients. If you’re in need of insurance, I strongly recommend reaching out to Tower Insurance and asking for Brendon Boyd. You won’t be disappointed! Ms. Micky Elder

Jeremy Angelo Alonzo This Agency is very highly Recommendable. Helped me to get insurance that is suitable for my needs

Fernanda Serafin I went in today and everyone was so friendly!! Angelica was so helpful with getting me auto insurance! Highly recommend :)