Simmons Bank - Seguin (TX)

1 /5 Kimberly Gandy: Horrible customer service!!! Worst service of all comes from the Bank Manager herself, Delana Coyle. With such short lobby hours, it closes at 3:30pm, I had to make my service request via drive thru window. But instead being understanding and helpful she spent 14min telling me that should could not make any exceptions because it would hold the line for other customers. In that 14 min not one car pulled into the drive thru and they weren’t helping anyone in the lobby because it was closed.

5 /5 Ty Baker: ...Delana Coyly, branch manager, is fantastic...an acct of mine was hacked for a lot of money, and she was able to retrieve it, and walked me through the recovery process entirely...not enough stars to rate...so thankful for her expert and caring assistance....

5 /5 Michael Lorig: Delana & Karissa are awesome, super professional and provide excellent customer service! Thank y’all for everything!

5 /5 Joseph Wright: Still a bank with a Hometown feel.