Simmons Bank - Sherman (TX)

5 /5 Clark Crandall: What a wonderful experience! Simmons Bank, Misty P (especially professional and prompt) and David K in Investment Service were exceptional performers when I had issues that needed attention. Without an appointment, my experience with this team of pro’s was above 5 stars by far. So wonderful to have our country back, and have respect and courtesy from the fine staff of Simmons Bank! Thank you team !

1 /5 Lee RobertZ: I wish I could give negative number on this review! Since Landmark left this new company is nothing but crooks charging fees without notice and refusing to refund them. If you put your money in this bank good luck!! And dont think you are going to get service this is why I waited so long to be it was my fault. Employees playing on there phones

1 /5 canada goose: deposited money and never received it, went to bank and resolved issues with receipts, three weeks later $100 is pulled from my account randomly. i call to figure out why and they pin me and call me a liar saying i never deposited money. kind of ridiculous when there’s cameras and other proof providing $100 was stolen from my account. i don’t recommend this bank and will never bank with them again.

2 /5 Hayley Glenn: Ive been with Simmons for several years now and havent had many issues, at least until yesterday. I had an issue with my online banking, I called the Sherman location for help and the woman I spoke with was unbelievably rude. I was asking her to explain something to me that I didnt understand, and she was not helpful at all, just kept telling me to look back over my transactions instead of helping me figure out where the issue was, and her tone was extremely unprofessional and condescending. No wonder your ratings are garbage! I will be finding a new bank this week. Ive had minor issues with the online banking and occasionally with the ATMs that I chose to overlook, but this snarky employee is the straw that broke that camels back. It really is unfortunate because there are a lot of very good employees at this location.