Shannon Matsinger/ Fall Creek Insurance - Granbury (TX)

Wendy Rodriguez Mr. Jorge Ortiz is an expert professional in the insurance industry. He was able to provide me with great savings and he was always available to answer any questions I had as well as providing me with different rates. I’m very satisfied with my services and his overall customer service. I absolutely recommend and trust him to lookout for my best interest.

Austin McCourt Outstanding Experience with RV Complete Insurance Agency! I cant recommend RV Complete Insurance Agency—and especially Valerie Ramirez—highly enough! From the moment we connected, Valerie was incredibly helpful, knowledgeable, and genuinely committed to ensuring I had the right coverage. She made the entire process smooth and stress-free, taking the time to explain everything clearly and confirming that we had the appropriate protection in place. Truly top-notch service from start to finish!

Ruston Raybon Ive been with Farm Bureau since I started driving over 20 years ago. In all that time all of the agents and people with Farm Bureau have been kind and accommodating every time Ive needed to speak to them. My issue is that as kind and nice as the agents are they are (in my experience) often terrible at getting anything done. For instance I submitted a receipt from a locksmith for getting my car unlocked. My agent, Mike Johnson, said hed get it taken care of. I just got reimbursed... 3 months later. That was after a dozen follow up phone calls, emails, and voice mails with mike and very little return communication. When I worked with Mike to get my home insurance adjusted it literally took 5 months... it should have taken a couple weeks, but he just wouldnt follow through with anything. I had dozens of calls, voicemails, and emails trying to get him to take care of me. Ive had similar experiences with other agents. Theyre nice, they say the right things... but nothing gets done unless you call them every week for 3 months.

Kyle Wallace Marissa was absolutely great! She provided exceptional service and went above and beyond to help me with my auto insurance needs. She was knowledgeable, patient, and made the entire process smooth and stress-free. Highly recommend working with her if you want top-notch service!

Amanda We had an excellent experience with Greater Waco Insurance Solutions. Daniel was extremely knowledgeable and helpful in helping us find the best coverage rates possible! He was patient and he answered any questions I had without hesitation. Jamie was also a big help in dealing with our policies. She was very polite & always very responsive. I would definitely recommend GWIS!

Christopher Bernal I was already speaking with an agent from a different insurance company when a coworker recommended LSM. I got in contact with Rosie and she easily broke down every detail of the policy & coverage that worked best for me and my family. She was prompt, professional, and very pleasant to work with. I’ll highly recommend Rosie and LSM to friends and family in the future.

Jan Gutz Great insurance

Marisa Francis Best Conversation/ customer service. Jason O. went above and beyond to try to get me the best rate. The best customer care i have received in years. I didn’t consider SF for my auto coverage initially but my mind has definitely changed.

Rob Cooper I can’t say enough great things about this insurance agency! From the moment I reached out, the experience has been nothing short of exceptional. The girls in the office are incredibly responsive, knowledgeable, and genuinely helpful. They made the entire process easy and stress-free, always going the extra mile to answer questions and provide support. Not only is the customer service top-notch, but the pricing is also very competitive. I was pleasantly surprised by the value I received without sacrificing coverage or service. It’s rare to find an agency that delivers both affordability and outstanding service — but this team nails it. Highly recommend to anyone looking for a reliable, responsive, and affordable insurance provider!

Jessica Real Jose and Nataly always go above and beyond to meet all of our needs. They pay so much attention to detail and carefully review and answer each and every question and concerns we have. Their hard work and dedication is unmatched. They provide the highest quality of customer service and always follow up. I would highly recommend them to all my friends and family. Keep up the great work. You guys are the best.