Scott & White Employees Credit Union - Temple (TX)

5 /5 Judy Barber: I would like to give a shout out to teller Morgan. I was in the Credit Union this afternoon. All of the tellers were busy helping customers. When it was my turn she asked if she could help me. I explained I needed help with my Home Banking app but I was frustrated because I had not been able to figure it out myself. She was so kind and patient as I explained the problem. She said “lots of customers need help”. It made me feel a whole lot better. She showed me step by step how to fix the problem. She was so patient as I tried to get my 80 year old fingers to push the correct buttons on my phone. We got the problem solved and I was on my way. Morgan’s skill and helpfulness is a perfect example of excellent customer service. SWECU is fortunate to have Morgan represent them. Judy Barber 08-04-2025

5 /5 Ruben Aguillon: It was a pleasure working with Linda. It’s been a while since we accessed our account via the portal and I was having some trouble. Linda helped me and stayed on the line with me to ensure I was able to gain access. Wish we could all have that type of support and customer service in all the business transactions we have everyday. Kudos for having a great staff.

5 /5 Matt Turner: What an incredible Credit Union! The team at SWECU is warm, caring, and consistently provide personalized service with expert knowledge. They take time to get to know you and ensure all your needs are met. I cant recommend them highly enough!

5 /5 Deanna Garcia: Exceptional Customer Service and Professionalism! I had the pleasure of working with Kelsey Reichie last week! From the very first interaction, back in June, she demonstrated a genuine desire to help! Kelsey was very personable and answered all my questions with patience and clarity! THANK YOU Kelsey for your kindness and for helping me through my auto loan!

5 /5 Natasha Dominguez: If I could give more than 5 stars, I would. My entire experience from start to finish was absolutely wonderful. Kelsey explained everything every step of the way. Highly recommend SWECU!!!