Scott & White Employees Credit Union - Temple (TX)

Robert Adams I love going there . Esmeralda is always so polite and friendly. She even helps me with my phone and shows me how to get all my information and make my payments. They are very fast and efficient making my loan set up with no hassle. This is my 3 rd loan . Thank you for helping me out

Alanicesia Vanhorne Wonderful Place! They are fast reliable and very kind people! The process is always so easy . On top of that they are extremely understanding! Thanks Yolanda! Customer service is outstanding! :) #LoyalCustomer

Kristina Martin I’ve been working with Ashley as my tax preparer for the past few years, and I couldn’t be more satisfied with the service. She consistently ensures that my taxes are accurate, up to date, and handled with the highest level of professionalism. The firm’s digital financial planner has also been a game-changer it’s clear, user-friendly, and essential for keeping my financial goals on track. Highly recommend EFC Firm for anyone looking for reliable and thorough tax and financial support.

Chad Caldwell This was originally a 2 star review. See end of the review for Smart Financials actions related to my original review. Ive been very impressed with my local branch, but the call center has been a different story. My first interaction was with Valerie. She was friendly and answered all of the questions I had at the time. She also gave me her direct number in case I had any further questions. This is where the customer service has hit an iceberg. I have called her direct line 5 times in two weeks with no response. I know its the correct number because her greeting states her name and says shell contact you back in a timely manner. Im unlikely going to continue this loan process with yall since I have been completely ignored. Will likely just stay with my current "to big to fail" bank, since they at least return queries to my questions. Jeremy and Angela contacted me and completely remedied the issues with me, and I am very satisfied with their response. I believe they will be using this as a team coaching opportunity, and should not be a problem in the future.

Rofik I found the perfect life insurance policy thanks to Summit Financial Advisors. The staff is friendly, and they really take the time to explain everything.