Ria Money Transfer - Kwik Stop #2 - Burnet (TX)

Mike Alonzo This company is the best out there! They got me funding for my business very quickly, and their customer service was just fantastic! If youre a business owner in need of funding or just simply need to build business credit. Imperial Hope is the business to go too!

Billy Jackson Good

John Cooper These guys are great. Its a well organized cornicopia of services available for those in need. They helped me with a well balanced portion of food in addition to feeding the pharmacy bill I couldnt pay. All of the workers are truly helpful, their altruistic fruit is ripe with kindness. Thank you all so much.

Nicholas P I went into the Seguin branch on Monday 8/26 to order a new debit card because mine was expiring. I talked to a teller and a banker and they Updated my address even though they had the correct one on hand. They assured me that I would receive a new card would in 5-7 business days and that they do not issue instant temporary cards. It has been 8 business days and I have not received any updates or the card. I called CS today and rep said they didnt see any card being shipped. He was awesome and ordered a new card and authorized it to be to be used via my digital wallet. So here I am, having to take cash out with my ID for what will be 3 weeks unless the card doesnt arrive. I spent 40 mins at this branch and even sat down with an incompetent banker that didnt even send the card or mention the digital wallet version? He was a 40-50 year old man and was doing something on his computer for 15-20mins and all he did was change my mailing address and didnt even order it? Its 2024 and I shouldnt have to wait to acces my bank account at all let alone almost 2-3 weeks. I dont ever leave extremely negative reviews ever but I feel so stupid checking the mail everyday for something that was never going to be there. Also the fact that it wasnt mentioned that I could just access the new card via digital wallet and didnt have to wait. This was lazy customer service for an extremely simple problem. I am worse off for going into the branch instead of just calling a CS rep and that is sad. Maybe someone from this branch will see this and this problem wont happen to anyone else.

Carol Langner The process of getting my personal loan from 1st Franklin Financial was simple and fast! And when I faced an adverse event in my life, Renee, the branch manager (Conroe, Tx), was empathetic and helpful! Her kindness and professionalism made it easy to work with her to create a solution to continue to pay off my loan. Overall I had a great experience and would use their services again as needed. Thank you to both Renee and Sally who gave me excellent customer care!

Melisa Zavala Andy Díaz excellent, was very friendly and helpful, especially patient in the whole process of paperwork and application, especially his staff who do everything in their power to help the client, I highly recommend them.