Pronto Insurance - El Paso (TX)

Monica Martinez I had been searching for ways to lower my homeowners insurance when another company kept dragging me along. Thankfully, I was referred to Farmers Insurance – Jay Gutierrez, where I connected with Justin. From the moment I reached out, Justin responded promptly with compassion and professionalism. He had my new policy ready within a week and managed to reduce my annual premium by an impressive 50%! Throughout the process, Justin provided timely updates and valuable advice on the best next steps. I was so impressed with his service that I immediately referred him to a friend, who also made the switch to Farmers Insurance. Overall, it was a great experience, and I’m happy to continue doing business with Farmers Insurance – Jay Gutierrez. Highly recommend Justin and the team for their outstanding customer service and competitive rates!

Michael Akens Canyon Insurance has always been there to answer all my questions, and help me find answers to even the most difficult ones. They are always helpful if I need a little extra help with audits. I have all my company insurance needs with them ( GL, Workers Comp, and Fleet.

Luis Madrigal Awesome place ! Jesus mata is very professional and will get the job done.

Kim Formway Davis They are a great insurance company and have a wonderful personal staff

Debbie Reeves I would like o give Kate a big shout out this morning! She was very helpful, kind and informative. Kate helped me with some issues I had dealing with my aunt’s insurance. I wished more people were as helpful as this young lady! Keep up the good work Kate!!!

Matt Lohoefer Ron Knott Insurance has been great for our commercial insurance needs. He is responsive and helps look for the best price for coverage. He is experienced in commercial bldg coverage needs for our company. Thx Ron

Kathleen Jackson Carol helped me and answered questions others agents at other facilities didnt. Thankful for kind people like this in our community!

Gigi Ive had insurance for over a year and service has always been excellent. Mike is so customer service focused and really doesnt try to "sell" you on anything you dont need. He takes the time to educate and give you options. He is very transparent about pros vs cons to every option. It doesnt matter if you have a $5000 car or $50000..he treats you like a VIP.

Jennifer D Absolutely LOVE these ladies! Lanita and Tammy are awesome! My great grandmother had her insurance through Luster as long as I can remember and almost all of my family used them since. They always go out of their way to help you get the best priced insurance. I will never use anyone else. Highly recommend them.

Ari Cash If I could give no stars I would. Such an unprofessional place to have had an experience. Whoever the woman is who was working at 2pm on 02/23/24 found it appropriate to roll down her window as she drove away and yell profanities at my fiance. Simply bc he was upset she was 1. Leaving her job unattended during open hours and 2. For saying she didn’t care that my finance and 3 year old daughter were waiting in the car after driving an hour away to the closest location. She laughed at us as she got in her car as well. Honestly just a hateful woman. Anyways all of this to say we just wanted to cancel our plan and were told we had to in person. Just for this to happen and us be able to do it over the phone. Truly I recommend taking your money elsewhere. And to miss girl, I hope your attitude as well as you life improves and that maybe you do some self reflecting