Pronto Insurance - El Paso (TX)

Derrel McDonald Great service. Professional staff

Keyna Spooner Helpful staff for all your needs

Gabriel Lucio I am so thankful for the customer service this business has. They are 100% on top of things. They do what they say they are going to, they follow up, and are very kind and professional. Thank you Nevejans Team!

Suzanne Richardson As a business owner, I highly recommend Hempkins Insurance for all your insurance needs. This agency delivers on customer service, which is very rare in our current environment. I value their ability to provide us with insurance options and effectively communicate so we can make informed decisions. Brad and his staff consistently exceed my expectations.

Joe M Love it

Eugene Washington Excellent staff and great service.

Eugene Taber UPDATE: I have to amend my original review, as it is excellent to get a phone call from the name attached to the agency and have an hour conversation about a number of topics. He understood my concerns and addressed every single one of them. We went with this agency at the recommendation of our lender and realtor during the process of purchasing or house. At first they were great. But as we renewed we noticed the rate was rising, and then this last renewal our amount went up a full 25% for no reason. I called the office and left messages with no response. We are currently shopping for a new insurance agent since no one will contact us back. Also, never once has Dustin Paine ever contacted myself or my wife personally. We have only spoken to the agents that work for him.

Tim Mays Customer service has not been good recently. I recently bought a new car and sold one. Had some issues getting the correct auto insurance cards mailed to me. When I finally got them, they were expired. I have never experienced problems in the past, but a little disappointed in recent events.

Geanine Geovane Highly highly recommended Vivian is amazing at what she does. She will find the best prices for anyone she takes her time looking for the best policy for you. I am so thankful that I found her and I’m so thankful for the time and all the effort that she’s put in to help me find the best policy for my vehicle. I am so happy and the prices I love it Highly highly recommend it. !!!!!