Pronto Insurance - Falfurrias (TX)

carmen sierra Bailey collins my Insurance agent it the absolute best.She helped in every way possibles.She answered all my questions as well and any concerns I had. She also took the time to help me find the insurance that was best suited for me. I highly recommended this sweet and caring young lady.

Chichi Yu Zhong Aaron is the absolute best when it comes to insurance! I send all my clients to him, and he never disappoints. He’s incredibly fast, reliable, and always finds the most competitive policies. His dedication to top-notch service makes my job easier, and I know my clients are in great hands. If you’re looking for an insurance agent who truly delivers, Aaron is the one!

Robert Rico I was looking for rental insurance a few days ago, and I found Farpon Auto Insurance very close to where I live. I call and I talk to this gentleman Joseph, he quoted me a price for renters insurance and he said he will call me by the end of the day, which he did; what was a perfect price for me. I came the next day to meet with Joseph, we went over the policy and he explain to me everything perfectly. When I walk into the office, he greeted me with a perfect smile and a hand sheck. I felt very comfortable dealing with this gentleman. He went above and beyond customer service. I will highly recomend doing business to any one thats interested in getting Auto or Renters insurance with Farpon Auto Insurance. My name is Mr Robert Rico and this is the reason I gave Joseph and Farpon Auto Insurance a five star review.

Chad Caldwell Shane was able to get me a better rate on my home and auto insurance, and is always available for questions.

Todd Wilson Zach has been our agent for years. He and Genette are the BEST! They are always there to answer any questions and help with any situation. They truly want the best for their customers. They are honest and hard working. We would recommend Zach to anyone.

Steph I had an amazing experience working with Shelby! From the very beginning, she was incredibly polite, patient, and kind. She took the time to really listen to all of my questions, and there were a lot! Even when she didn’t have an answer right away, she made sure to research it and always got back to me with the information I needed. Her knowledge and professionalism gave me a lot of confidence throughout the process. What stood out the most was how personable and down-to-earth she was—I never felt rushed or like just another client. She explained things clearly and made sure I truly understood every step. It’s rare to find someone who genuinely cares, but she absolutely does. I felt supported and well taken care of the entire time. I highly recommend her to anyone looking for an insurance agent who goes above and beyond. Thank you Shelby, you are awsome!

Marina Flores Only thing I had trouble with is getting in touch with the adjusters. Everything else about Fred Loya (specifically the Lewisville location & staff) is great! The workers are amazing and were great at helping me with whatever information I needed!

Neil Diaz Broker Great