PFS Auto Finance - Irving (TX)

Lara Tomlin Kyle Eaton gave me great advice and he was not just trying to sell me something, like I have found with some financial planners. I have found it hard to find someone in this industry who you feel you can trust and not be sold products you may or may not need, and I had total confidence that Kyle only had my interest in mind during our conversation. I recommend contacting this firm if you are looking into financial planning.

Elizabeth Anderson We love our local banker Whitney!!! She always provides the best customer service and is there anytime we need help or have questions. I couldn’t imagine banking with anybody else!

Yvette If I could rate this place with zero stars I would. First of all the people there are rude and miserable! They are not understanding when an unexpected situation happens. People face hardships and when you least expect it you hit rock bottom. I understand this is an in-house finance for people who have no credit, but if a customer is giving their payments every month, they should at least consider when someone faces a hardship. These people care only about the money and if you miss a payment by a day or two they already want to turn off your vehicle and even take action to repossess. My contract says that I have 15 days from the grace period before late fees are applied. These people apply late fees immediately they already consider that a late payment so then why sign a document in black-and-white if they are not gonna follow it. Mind you my vehicle and any vehicle with them have a pass GPS tracker I don’t know what it’s called that obviously they’ll turn it off If you don’t pay the papers that I signed says I have 10 days to give a payment before they turn off my vehicle. They don’t follow the actual contract I don’t understand how come nobody else is making a report because this is illegal and this is basically fraud what they’re doing.

ANGELIA HINES People are very friendly, I want to thank everyone especially Mrs. Taylor, youre wonderful individual person. Always checking to see if I need anything. Thats is the reason why I called this my Hometown Bank.. I love yall guys.

Cassandra Campos Bri & Sylvia were so nice and welcoming. They each made the whole process super easy and quick!

Rosalinda Garza Amazing customer service!