Payment 1 Loans - Lubbock - Lubbock (TX)

Pops I had my bank account hacked at another bank that I had scheduled a payment to Ally for a car payment. I simply tried to change the account info on the website and app and it wont let me. Saying "We cant verify this account". I called customer service, in God only knows, another country. They are as useless as the website. Ill be glad when this is paid off and dont have to deal with this incompetence any more

Pete Benavides Jr I utilized through the drive-thru feature on the morning of Saturday, 9/6/2025, and the service was excellent—quick, efficient, and very professional.

Robert Adams I love going there . Esmeralda is always so polite and friendly. She even helps me with my phone and shows me how to get all my information and make my payments. They are very fast and efficient making my loan set up with no hassle. This is my 3 rd loan . Thank you for helping me out

Analisa Allison Kevin Rhine did an AWESOME job with our client. He did a great job with communication, answering text after hours or on the weekends and literally made it a BREEZE. I highly recommend him and Victory Home Loans!!

Ryan Womack Really like Brian. He is so friendly and I would recommend him to anyone. His staff is very helpful and I appreciate Brian and Rose very much.

INFIDELS INC The ladies that work here are very helpful, and very much appreciated. They are wonderful.