1 /5 VandC Vids: I rated this low solely on Cathy. She is the rudest, most unprofessional person I have heard answer the phone in a long time! Shes condescending ,belittling, and makes you feel inferior to her. And she literally deep sighed the whole time like it was a chore to help me not her job. I tried to chalk it up to maybe Shes having a bad day but nope its every time I call in. I was offended! Ive worked in customer service all my life, and it wouldnt fly in our office. I know her branch manager has to be able to hear her. She needs customer service training or keep her off the phones because everyone else in this
branch is so kind, patient and helpful.