Nationwide Insurance: Diana Ivonne Dominguez Agency - Midland (TX)

Jesse Almaguer I just wanted to take a moment to share how amazing my experience was with Alex from State Farms customer service team. From the moment he picked up the phone, he was patient, kind, and incredibly helpful. He walked me through the process of paying my insurance over the phone, answered all of my questions about my coverage in a way that was easy to understand, and even took the time to explain State Farm’s pet insurance options—which I didn’t even know they offered! Alex made what could have been a stressful call feel smooth and easy. It’s rare to come across someone who is not only knowledgeable, but also genuinely cares about providing great service. He truly went above and beyond, and I’m very grateful. Thank you, Alex!

S. Miner Always are there to answer questions and change polices. Thank you.

Thad Stammen I can’t say enough great things about Alex Dean and the team at Dean Insurance Group. Through all of life’s ups and downs, Alex has been a true partner—proactive, supportive, and always one step ahead. I never have to worry about my coverage because Alex has already thought through every detail and answered my questions before I even ask. His team is just as impressive—kind, responsive, and committed to delivering the highest level of service. I’m incredibly grateful to have them in my corner.

Felii Cruzz I had a great experience working with Nicolle Martinez! She went above and beyond to help me find an affordable policy that fit my needs perfectly. Not only was she professional and knowledgeable, but her customer service was also top-notch—patient, friendly, and always quick to respond to my questions. I truly felt like she had my best interests in mind the entire time. Highly recommend working with Nicolle if you’re looking for quality service and real peace of mind!

Warren Severin A check that I was supposed to get 5 years ago never arrived. I had forgotten about it until they contacted me that I never cashed it. Well, I never received it. Now they are reissuing the check. Honest company and employees.

Andrea Jones I’m so grateful for their help. I was able to save $700 a month on insurance for my business. They represent multiple insurance companies so they can compare pricing across multiple brands. It would take so much of my own time if I got a quote from all of them separately. I highly recommend using them.

Kaysha I recently had the pleasure of working with Hilary and I couldn’t be more impressed with the service I received. I had lots of questions and she answered them all thoroughly. She sent me multiple quotes to ensure that I had the full picture prior to making a decision. I highly recommend Hilary to anyone looking for a trustworthy and dedicated agent!

Esme Called for Insurance Cards and got transferred to this store, the agents was super nice! And helped me very quick, best place for auto insurance!

Paul Dominguez I was treated with great customer service, while starting my new policy. The team has great energy.

Frank Lueth I kept my home owners Insurance with my friend for over 14 years. The rates went up this summer I asked him to shop it around. He came back with higher quotes so I accepted the rate increase. While working on a Refinance in September, I contacted Rockland and got a text within minutes. I gave the agent my information and was given a quote quickly that saved me over $600 a year. The service and team are excellent!