Midwest Finance - Wichita Falls (TX)

Delcy Castro Excelente customer service!!!! I went to this branch for the first time today it felt like home. Jesse went beyond expectations. When I walked in Jesse asked how he can help me, but I didn’t have my card on. Since I was using crutches he went grab a chair for me to seat , and placed the chair near the counter so the teller can assist me when my turn comes. In top of that Jesse informed the customers i line, and coworker about the situation. The teller also provided excellent customer service (thank you so much) she asked me multiple times if I need anything else, but I forgot her name. Thanks Jesse I was holding my tears, your actions were very quickly. You’re very compassionate person I hope BOA value your work and passion of helping others. I do appreciate you. Blessings.

DARREN WILCOX Customer service and follow-up are the two key words I find with this company that I have found with few others. When I had a question, I got it answered. They didnt keep me on the phone for hours. They took my info and CALLED ME BACK! WHO DOES THAT? Well...this company does.

Jon Hoffman Kyle is very responsive to calls, texts, and meeting requests. He is able to explain and attend to my financial needs and makes it simple. I would recommend him to any family member or friend looking for an advisor.

Vanessa Smith Awesome staff, great environment. Got me taken care of quick and they are extremely professional. Great ladies

Jeniri Cox Diana was absolutely amazing! She made the entire loan process quick, smooth, and stress-free. She was patient, professional, and took the time to explain everything clearly. I really appreciated her friendly attitude and how she made me feel comfortable the entire time. If you’re needing help with a loan, ask for Diana—you’ll be in good hands!

Sharon Dumas Dean Jacobson has handled our investment portfolio since 2012 & we’ve been grateful for the service we’ve received & plan to continue to trust them with our financial planning.

Sha Smith The application process was fast, simple, and completely transparent. The staff was professional, friendly, and answered all my questions without any pressure. I got approved quickly, the terms were fair, and I felt confident every step of the way. If you’re looking for a reliable and trustworthy place to get a loan, I highly recommend them. Thank you for making what could’ve been a stressful process so smooth and stress-free!

Hannah the Jellydonut Ive never been inside but I really like this building because one time I saw a red and blue lights behind me thinking that I was getting pulled over but they were pulling over the person in front of me and this is where I stopped. so yeah Ive never been inside Bastrop City Hall but I got some pretty pictures of it and I didnt get a ticket there.