Michael Navarro - Associate Financial Advisor, Ameriprise Financial Services, LLC - Round Rock (TX)

Carlin Berry I am very frustrated. I was told that I needed to give a proof of residency so I called to ask if a certain piece of my mail would be acceptable. I cant go into town willy nilly due to being my grandmothers caretaker, and wanted to make sure I had the correct documentation first. I have been on hold for over an hour; until closing I called an hour and 20 minutes before closing. They are super nice in-person, but I wish they had more urgency over the phone.

Ricky Chrestiansen Went to pawn something their computers was down he apologized for the inconvience. We talked for awhile he explained their layaway plan.

Molisa Setik So nice people and great people also easy people I like them

Khyrin Thomas Yolanda was the BEST I’ve ever worked with! Extremely helpful!

Sofía Solís I had a great experience opening my account. The customer service was excellent, Rome was especially kind, patient, and clear throughout the entire process. He explained everything thoroughly and made sure I felt comfortable with each step. I really appreciated his professionalism and friendly attitude. Highly recommended!