Mercer Advisors - Plano - Plano (TX)

Keith Saunders Original review was a 1 Star. REVISED 3-31-21 If you truly want an awesome banking experience, dont use BBVA Compass. They WILL let you down time and time again. This particular branch has a few key people who really want to help, but have their hands tied behind their back by their corporate comrades. I speak not only from experience from this branch, but from other branches in other cities. I have businesses located outside of my home town and I thought that BBVA would be beneficial to me in order to be able to access funds, make deposits in multiple cites, transfers, and loans. I have been disappointed for the last time and I urge you to be very weary of this bank. They appear friendly and some may truly care, but its only skin deep at the branch level. Customer service may be a word spoken within the branch, but I guarantee you that the people who are above the branch level dont care about you, your time, or your business. If I worked at a branch level and saw how my customer setting in front of me was being treated, I would have a hard time coming to work each day. UPDATE 3-31-2021 Shortly after writing the previous review, I was introduced to a business banker at the Granbury branch that truly does care. I have been working with her now for almost 5 years and she has never let me down. Im still not sold on BBVA, but I am 100% sold on Hazel. She is awesome. If you need a business banker, look no further. Thank you Hazel for all the help you have been to me over the past 5 years.

Tammy Odom Stop spam calling me. I do not agree to your unwarranted calls and contact

Julian Rosales Micheal in Lampasas Tx has been excellent and has prepared our taxes for the last 3 years and has done an outstanding job on our taxes with no concerns on our part and made doing our taxes a breeze…… we highly recommend Jackson Hewitt

Mike Smith They take great care of me and my business!

Ken Mattheyer Greatly appreciated them

Kay Thigpen Purchase experience was very easy Everything straight forward with final price and payment options. First time anyone went over additional plans except for GAP & extended warranty.

Damien Heredia Education Credit Union has been fantastic! Rosalyn has gone above and beyond to help me with all my financial purchases and questions. She’s always professional, patient, and knowledgeable. I truly appreciate her support and guidance!