Marek Insurance Agency - Crosby (TX)

Marthielly Marin This insurance company is amazing! I spoke with agent Lizeth, she is very professional and sweet! she made sure I get the best insurance rate and answered any questions or concerns I had. You can tell she really cares about the customers.

Mubashir Ahmed Yasin is my insurance agent, and he handles my car insurance process exceptionally well. He offers his services at a very affordable price. Highly recommend him!

Laura Contreras Fred Loya Insurance is an absolute nightmare. Their customer service is a disgrace — rude, lazy, and completely unprofessional. I’ve never encountered such a careless company. When I needed help, I was treated like an inconvenience instead of a customer. Marquice Hernandez was one of the worst — completely dismissive and condescending No empathy, no accountability, just attitude and excuses. If you want to be ignored, insulted, and left out to dry when it matters most, Fred Loya is the one for you. Otherwise, RUN the other direction.

Terry Jensen We are new to Texas. Josh was extremely knowledgeable and professional in helping us set up our auto plans and homeowners insurance and explain the difference in Texas requirements vs Colorados. He was also a great help in advising us on getting Texas driver licenses and license plates for our cars.

Elizama Baiza Ariel Mendez helped me with fast and knowledgeable service. I will recommend to my friends.

Scott Healy cold calling scumbags, that buy and sell leads from/to other companies. Avoid at all costs!

Rebecca Rannow I had another agent completely mess up my account. I switched to Roy Nelson and Michelle fixed everything perfectly. Every time I have a question, or a concern they to out of their way to answer or explain anything I need. Ive been with them for years and even when prices rise I choose to stay with them for their amazing customer service and the true care they give their customers.

Cristian Josh took great care of us. He used clear terms, didn’t rush us and made sure we felt confident in our decision. Excellent service