Law Office of Brett H. Pritchard - Killeen (TX)

2 /5 Kelly Stark: So I gave 2 stars only because the divorce got done, but really they probably deserve only one. I was really excited about this law firm the day I went up there to meet with them and see if they were a match. I have a protective order against my now ex husband for DV and I let them know that I had no idea where he was or how to contact him and I didn’t want to. I was told that it wasn’t going to be problem since I had filed most of the paperwork already and his contact information was filed with the court and it was on him to keep it updated. Fast forward to 2 days after I pay the retainer…. I get asked for his updated information and when I let the paralegal know that this was all discussed prior to taking me on as a client she responded by telling me that if I can’t get it then we will now have to change it to filing contested which will cost me a lot more money. WHO SENDS A DOMESTIC VIOLENCE VICTIM ON A HUNT FOR THEIR ABUSER???!!! Nevertheless, I get them the information and things proceed. I showed up for the court date even though they told me I didn’t have to, but my attorney didn’t (I’m sure they weren’t happy I went because now they can’t bill me for the attorneys court time). He called later to say he got busy with another case. I let him know I got all the paperwork I needed while I was up there and that they could go ahead and close the case. They have continued charging me here and there for random things even though my court date was 9 months ago and this should have been closed out and the remainder of my retainer returned as promised. They charge me $30 every time I email them to ask them why it’s still open, so I guess they are just hoping to find a way to bill it all so they don’t have to return any. There is no integrity in this firm. WOULD NOT RECOMMEND

5 /5 Carlos Moreno: Where to begin? I had heard about the law office of Brett H. Pritchard through radio advertisements. I never really gave much thought to needing their services. Until I did. At the time I was about to go through a divorce. I didnt know where to start or what will happen. Even though I myself have guided my soldiers through the divorce process, while I was Active-Duty in the Army. I knew a little bit of what to expect, but not the whole process. I made my appointment by walking in and was immediately greeted by the young ladies at the intake window. They walked me through what would happen from that day on. In general terms only. Then, I filled out intake forms provided by the law firm. The ladies were very helpful and accommodating. Next, I sat down with a lawyer who walked me through every step of the divorce process. When I say every step, I mean every step. The lawyer I spoke with also answered all of my "what if" questions, was super patient, and actually asked me about myself. He definitely made it feel like I was his top priority. Im pretty sure this law firm has seen their share of divorce cases from Active-Duty, veteran, and retired personnel. Which was both a relief and kind of sad. But I digress. Every step of the way, everyone who worked with me kept me informed, and communicated everything that needed to be done, or what needed to happen. My particular case was an easy case, and everyone who worked with me made the process stress free and easy. I felt like I was very well taken care of by the law office of Brett H. Pritchard and would recommend them to anyone who needs legal assistance. Even when there was a hiccup that happened on the day of my court date, which was out of anyones control, the lawyers at this law firm maintained a high level of professionalism and fixed the problem immediately. Again, I highly recommend this law firm.

1 /5 Pat Patrick: Absolutely horrible.... First I was assigned an attorney for my divorce, great everything is flowing or so I thought. I schedule a in person meeting to find out he doesnt even work there anymore once I show up. SO then NJ, comes out and sheesh does he like to hear himself talk. I believe he spoke more about his disdain and issues with the opposing attorney then he did my case. But it gets better, we schedule a hearing. I call the morning of to confirm the location ( he is out today) from there rude and unprofessional paralegals Literally 8 months and ABSOLUTELY nothing accomplished but them taking every penny they could write up to charge me. Absolutely horrible and they target military if I could give 0 stars I would save your time and money!

1 /5 Annie Tyson: This firm is a little too good…consistently communicates, knowledgeable, reasonably priced for excellent representation, and highly professional. I see so many other clients with glowing reviews that it isn’t really fair to other firms in the area. I bet if they had one stellar freelance paralegal they could help more people in the area, but I doubt they need any extra help.

1 /5 ANDRE COX: A Clients Perspective on a Legal Firms Services I am writing to share my experience with a recent legal engagement. The firm was retained for my divorce proceedings, and the total cost incurred exceeded $7,000. Despite this, the case never proceeded to court. The communication from the firm was consistently inadequate, which created significant challenges throughout the process. For instance, mediation was recommended in December, but the session was not scheduled for nearly three months. This delay, along with the continuous need for additional funds, made the experience particularly difficult. Based on my personal experience, I cannot recommend this firm for divorce-related legal services.