La Familia Auto Insurance - Pasadena (TX)

Miguel Montoya Good insurance place helped me find a good price on my insurance I came here and I was paying 300$ for full coverage then found this place now I pay less than that

Courtney Botkin I recently had the pleasure of working with Candice Findlay at State Farm, and I can confidently say her service exceeded all my expectations. From the very beginning, she was professional, responsive, and genuinely committed to helping me find the best coverage for my needs. The entire process from getting a quote to finalizing my policy was smooth and stress-free. She took the time to clearly explain my options and helped me understand what each policy covered, without any pressure or confusing gibberish. It’s rare to find such transparency and honesty in the insurance industry. Thank you, Candice for providing peace of mind and outstanding service. I truly appreciate your dedication and professionalism it’s clear you put your customers first. I look forward to continuing our partnership for years to come.

Catalina Reyna Sarai was more than helpful, gave me a good price on my insurance, was very responsive and polite. I will recommend her for sure. She’s the best. Really nice person.

Saneetra Woolridge Chris is an amazing agent who really shows care and personalization for his clients. He takes the time to get to know his clients and their specific needs to provide the best service. Also, Ive never seen an agent do so much work on his own to support the local community; it is remarkable!

Ross Zam Nuñez This insurance company is really great, had the best experience and excellent customer service, will definitely share and recommend to everyone. Best prices and service, Thank you....

Brittney Curtice Love her she does such a great job and saved me lots of money!! Great customer service! 10 out of 10 recommended!!!!

Courtney Hooper, Realtor Alyssa with Ryan Mason was amazing! She walked us through the entire policy to make sure we understood our coverage. I actually feel confident in my insurance for the first time ever! We have coverage that is 1000x better than our last AND at a better price than our previous broker offered. I highly recommend Alyssa Scott with Ryan Mason!

Sahory Tapia They are incredibly informative and truly go above and beyond to work with you. Getting my car insurance through them was fast, easy, and tailored perfectly to my needs. I highly recommend them for any of your insurance needs!

Laura Contreras Fred Loya Insurance is an absolute nightmare. Their customer service is a disgrace — rude, lazy, and completely unprofessional. I’ve never encountered such a careless company. When I needed help, I was treated like an inconvenience instead of a customer. Marquice Hernandez was one of the worst — completely dismissive and condescending No empathy, no accountability, just attitude and excuses. If you want to be ignored, insulted, and left out to dry when it matters most, Fred Loya is the one for you. Otherwise, RUN the other direction.