Jarrid Dietert - Prudential Financial - Fredericksburg (TX)

Angie Wood Amazing FA!

Jose Mendez My experience with Kristina and Anne-Marie at the Cash store in Borger, Texas was a very easy-going process. A very professional young ladies help me out with any questions I had provided me with all the paperwork that I was provided with and signatures. Everything was taken care of professionally and very grateful for their help.

Barbara Booker Stacey was very thorough, helpful, and informative. She really tried to facilitate the loan expeditiously. Her manager was very understanding when I realized I made a mistake on my income. I am very appreciative in obtaining the loan so quickly.

Toby Patterson Texas regional Bank in Fredericksburg, Texas has the most wonderful staff. They are so helpful and so kind you can’t beat this Bank. It is awesome.

Keith Saunders Original review was a 1 Star. REVISED 3-31-21 If you truly want an awesome banking experience, dont use BBVA Compass. They WILL let you down time and time again. This particular branch has a few key people who really want to help, but have their hands tied behind their back by their corporate comrades. I speak not only from experience from this branch, but from other branches in other cities. I have businesses located outside of my home town and I thought that BBVA would be beneficial to me in order to be able to access funds, make deposits in multiple cites, transfers, and loans. I have been disappointed for the last time and I urge you to be very weary of this bank. They appear friendly and some may truly care, but its only skin deep at the branch level. Customer service may be a word spoken within the branch, but I guarantee you that the people who are above the branch level dont care about you, your time, or your business. If I worked at a branch level and saw how my customer setting in front of me was being treated, I would have a hard time coming to work each day. UPDATE 3-31-2021 Shortly after writing the previous review, I was introduced to a business banker at the Granbury branch that truly does care. I have been working with her now for almost 5 years and she has never let me down. Im still not sold on BBVA, but I am 100% sold on Hazel. She is awesome. If you need a business banker, look no further. Thank you Hazel for all the help you have been to me over the past 5 years.