J. Velez Global Wealth Management of Raymond James - Brownsville (TX)

John Doe Our experience with Gary Cook and his staff has been exceptional. The staff is always helpful and attentive, and they work tirelessly to get everything processed accurately and on time. I cant recommend them enough.

Celia Lopez Very nice ladies very helpful and friendly.

Shawn Holder Alamo Finance has always been Very friendly and helpful and understanding so the reviews I’ve seen are not true they are professionals and they have great customer service and professionalism

Cathy Janak Hali was such wonderful help! Very nice and efficient, she was the best ever!

Maya Benavides I always have a pleasant experience Jessica is very welcoming and friendly everytime i go in and pay all the ladies who work there are very friendly! Im just so used to looking for her since i became a pronto customer at this specific office, ive actually been a customer for over 5 yrs but at this office about 3 and i love it no complains thank you...

Keith Saunders Original review was a 1 Star. REVISED 3-31-21 If you truly want an awesome banking experience, dont use BBVA Compass. They WILL let you down time and time again. This particular branch has a few key people who really want to help, but have their hands tied behind their back by their corporate comrades. I speak not only from experience from this branch, but from other branches in other cities. I have businesses located outside of my home town and I thought that BBVA would be beneficial to me in order to be able to access funds, make deposits in multiple cites, transfers, and loans. I have been disappointed for the last time and I urge you to be very weary of this bank. They appear friendly and some may truly care, but its only skin deep at the branch level. Customer service may be a word spoken within the branch, but I guarantee you that the people who are above the branch level dont care about you, your time, or your business. If I worked at a branch level and saw how my customer setting in front of me was being treated, I would have a hard time coming to work each day. UPDATE 3-31-2021 Shortly after writing the previous review, I was introduced to a business banker at the Granbury branch that truly does care. I have been working with her now for almost 5 years and she has never let me down. Im still not sold on BBVA, but I am 100% sold on Hazel. She is awesome. If you need a business banker, look no further. Thank you Hazel for all the help you have been to me over the past 5 years.