IMG Financial Group, Inc. - Houston (TX)

Lindsey Campbell We have had such a great experience with Strategic Insights - James has been so kind and patient, answering all of our questions thoughtfully so we know exactly where our money is going. He takes the time to understand our current and future goals so every action we take puts us closer to achieving them. Everyone we’ve interacted with has been kind and helpful. Highly recommend!

Rebekah Herzberg The app hardly ever works. I am always having to close in and out of it. The customer service here isnt too terrible but they seem to neglect to tell you important information. I had to wait an entire year to get my tax return from 2022 because they fail to tell you that for direct deposit there is a completely different number. Now I am having to do the same exact thing because I put what was exactly in my account and routing information in the app. If you guys are going to have a different number for direct deposit then why not include it under account details in the app? I had issues getting my work checks too because of this. When I go in to speak to people about this and finding out why my checks and tax returns were rejected that not once told me that I had to use a different number that was never provided. I had to call the 800 number to be given this number and information when I shouldnt have to do that. The people inside the bank should have given this number. This created so much emotional stress for me. Hope you guys fix this problem.

Daniel Posada Very kind and compassionate. Helped me quick and was very easy. Explained in detail and very professional Brenda should definitely get a raise.

Cecilia Rister I use FIrst Financial Bank in Clyde. Ive always had good service. Everyone is very professional and knowledgeable. And personality is just a plus!! Im so glad to have them in this area

Crissy The stars are for a teller who was caring, kind, professional, and loving. He was a black male with glasses. I think his name is Ryan. I wish all tellers at any branch were like you. Most of the tellers including the other ones at this location are just hateful and bitter. Thank you Ryan for rising above and being a great role model

Jeff Griggs Great staff and people to work with. They have been in the business a long time and know their stuff. Alexander and Weeks stays busy for a reason.

Nancy Pears Jenna goes above and beyond. She is patient, kind, considerate, knowledgeable and very helpful. Thank you Jenna and to all the workers there! You are amazing

Nikki Musko After my longtime accountant retired, I struggled to find someone who could match the same level of integrity and professionalism—until I found Chandler & Knowles. The transition wasn’t easy, especially after working with another accountant who unfortunately created a mess in my books. The team at Chandler & Knowles stepped in, cleaned everything up, and made the entire process smooth and stress-free. They are incredibly professional, easy to get a hold of, and always stay on top of things. Most importantly, they’re honest and do things the right way. I finally feel confident in my bookkeeping and accounting again. If youre looking for a trustworthy and efficient team, I can’t recommend Chandler & Knowles enough!