IBC Bank - Rockport (TX)

Kaitlyn Lightburn My overall experience with TDECU has been frustrating and unreliable. Their online banking system is not user-friendly at all—navigating it feels outdated and overly complicated. On top of that, trying to reach someone for even the most basic questions is a hassle. You can expect to wait on hold for 30 minutes to an hour, which is absolutely ridiculous. And when you finally do get someone on the line, there’s no guarantee they’ll have the answers you need. In-person service hasn’t been much better. At the location I visited, a simple deposit or withdrawal took about 20 minutes to process. There’s a serious lack of efficiency across the board. I really wanted to give them a chance, but the consistent delays and poor customer service have made it clear—TDECU is just not worth it.

Robert Schoening Always a good service with the ladies of Transmountain Office.

Randi Sanchez Caprock Credit Union is not just banking, its a place where the people are your friends. When they financed our house, the staff were happy for us. The C.E.O, Dale Hansard, had been working with us (by answering a billion questions regarding credit, etc) for quite a while until finally we were ready and we were able to be approved! We have been loyal to our credit union, but they are also loyal to us. Were known by them and they know our family. I

Bobbi Jo Aldridge Guaranty Bond Bank is the best bank I have ever used. I opened my account with them back in 2015 with Julie Hodges, she was absolutely amazing and to this day she is still just as amazing. Very knowledgeable and willing to help. Whether it’s in person, or on the phone they are always pleasant and ready to help you. We love the fact that if they are suspicious of a usage on your card they call you immediately to make sure it’s you. If you want a reliable and trustworthy bank take your business there

Jeni Slack We have been with Mr. Adnan and following his expert advice for close to a decade now. We trust his judgement call and have been a client since before the incorporation of Aurora Financial. We highly recommend him to all of our friends. Aurora Financial is growing well, and so is our nest egg.