5 /5 Steve Basile: I have had both home and car insurance with this agency since I moved to Texas in 1993, shortly after the agency opened. It was recommended by many co-workers so I called and signed up, not knowing where Round Rock even was. I now know there probably a half-dozen closer agencies but there is nowhere Id go for insurance but here.
First with Don Hughes, now with Jason, the firm and all staff have always been responsive and helpful, and the few claims I have had over the years have been handled professionally and fast,
On renewal of my auto policy this week, Carol S. emailed to say she ran my policy limits through several newly available companies (they are an independent agency with access to many lines) and was able to secure the same coverage limits at a 26% lower premium. Without asking! Great service from a friendly and reliable local company.