Hughes Insurance Group, LLC - Round Rock (TX)

5 /5 James Pelkey: Best insurance group in the Austin area! Carol is amazing at her job! She is very responsive and helpful when I ask her questions about insurance policies

5 /5 Onnesha Williams: I have been with Jason for close to 8 years and the great thing is that I have not needed to call him much because my insurance runs smoothly, however when I did need him, he was very responsive and a tremendous help. I was overwhelmed with a claim and as a result, missed some important correspondence. Jason advocated on my behalf and saved me a bunch of headaches. I look for personable agents and he definitely was helpful and available. Thanks!!!!

5 /5 Chrissy Thurman: Great customer service! Always worked with me and answered my questions. Walked me through all the steps I needed to get new insurance. I had been with my previous company for over 30 years, so the change was scary. THANK YOU - Carol for being so patient and understanding!

5 /5 Steve Basile: I have had both home and car insurance with this agency since I moved to Texas in 1993, shortly after the agency opened. It was recommended by many co-workers so I called and signed up, not knowing where Round Rock even was. I now know there probably a half-dozen closer agencies but there is nowhere Id go for insurance but here. First with Don Hughes, now with Jason, the firm and all staff have always been responsive and helpful, and the few claims I have had over the years have been handled professionally and fast, On renewal of my auto policy this week, Carol S. emailed to say she ran my policy limits through several newly available companies (they are an independent agency with access to many lines) and was able to secure the same coverage limits at a 26% lower premium. Without asking! Great service from a friendly and reliable local company.

5 /5 Spencer Hogge: Jason has been great for us. He was able to help us get new insurance at a much more affordable rate than what we were paying before. He knows a lot about insurance and has been eager to answer all my questions.