GM Financial Sugar Land Credit Center - Sugar Land (TX)

5 /5 Brianna Sanchez: gm financial is the best! they always understand when you need a little extra time to give a payment! Very happy with their customer service !

1 /5 Amber Galindo: It has been an absolute nightmare dealing with GM Financial. I was rear-ended and GM financial told me to send the insurance check to them and they would send a check back. I never received one. So I called and they put the check on my account! They told me I needed to send the bill from body shop and pictures. They never said anything about needing that before or I wouldve sent it with the check. Now here we are today, that information was sent at the beginning of the week and my car will be done today and no check. By the reviews Im worried they wont ever send it.

1 /5 Jordan vega: Absolute poor Customer Service, if I could give ZERO stars I would.. During a Global Pandemic of all times.. Called in for a deferment as times have recently got a little chaotic. I was told that I had been approved for 2 months, signed the deferment agreement and then was told that my next payment would not be till June. Received a call today requesting payment and that I was 10 days late. I questioned all of this as I was already approved for the deferment for April and May. She proceeds to apologize for the inconvenience and states there was nothing she could do, she proceeds to request payment with no explanation as to why GM financial approved me then backtracked and said "Sorry, it wasnt approved". Great work GM Financial!

1 /5 Aashna Patel: The WORST financing company i’ve EVER had to deal with. I sold my car because of all the issues i’ve had in regards to the service, the people, nobody could ever answer my questions. i was supposed to get a refund check mailed out to me after selling my car in october and i NEVER got one. tried to reach out to someone and they told me there’s nothing they could do if it was mailed out. DONT EVER FINANCE THROUGH THIS COMPANY!!