Freeway Insurance - Plano (TX)

michelle forehand Jeff was such a great help while getting my home owners insurance set up with Farmers. Every time I had called, he was able to help me get everything I needed addressed. I have been with Farmers Insurance for approximately 20 years and will not go anywhere else! Everyone is so helpful!

Khan Solo Ive worked with 18 different insurers through an IMO. Familiar with all the products and mediocre training. NYL is above and beyond every single one of them with products and training for reps. They are in a league of their own. And as a consumer, NYL can provide a very specialized strategic financial plan for generations. Not just your one and done sales guys like literally all of the other agents from my prior 18 carriers.

jami lyons Wonderful person and excellent coverage. Highly recommend her services.

Samuel Asher When I bought my new truck, I knew I needed the right insurance to protect it, especially with the unpredictable Fort Worth weather and heavy traffic on I-20. I’d heard horror stories from friends about insurance companies that vanish when it’s time to file a claim, so I was really cautious. After comparing options and reading reviews, I found this company, and they stood out for their affordable quotes and great customer service. Getting a quote was super easy. Their agent from the Fort Worth area gave me a call and asked about my driving habits, like my daily route to work and whether I used my truck for towing. I appreciated that they took the time to understand my specific needs rather than pushing one-size-fits-all coverage. They broke down each option in plain English, which was a relief since I’ve never been an insurance expert. Fast forward to a few months later, and my truck ended up with hail damage after one of those surprise Texas storms. Filing the claim was far smoother than I expected. I called them, and within minutes, they had me connected with a friendly claims specialist. They walked me through the whole process and even recommended a reliable body shop right here in Fort Worth. The repair was done quickly, and I was impressed by the follow-up—they called a week later to ensure the job was done to my satisfaction. Another thing that’s been great is their roadside assistance. One evening, my battery died after a late dinner with friends in the West 7th area. I called their roadside service, and they had someone out within half an hour. It’s that kind of reliability that gives me peace of mind because I know they’re just a call away, no matter where I am in the city. They’re also proactive about keeping costs low. I got a call from my agent a few months in with some suggestions on adjusting my coverage to bring down my monthly premium, which I really appreciated. They set me up with a safe driving discount that helped reduce my rate without sacrificing coverage, and I feel like they genuinely care about making insurance affordable. If you’re in Fort Worth and looking for an insurance company that’s local, responsive, and fair with their prices, I highly recommend them. They’ve earned my trust, and I feel like I have a partner on the road. I’m sticking with them for the long haul, and I’ve already told my family and friends about their excellent service!

Jennifer D Absolutely LOVE these ladies! Lanita and Tammy are awesome! My great grandmother had her insurance through Luster as long as I can remember and almost all of my family used them since. They always go out of their way to help you get the best priced insurance. I will never use anyone else. Highly recommend them.

Connie Barragan Rebecca Yada was extremely helpful finding me auto insurance within my budget. All through the process she was very courteous and professional. I appreciate that she went the extra mile to help me. I highly recommend Rebecca at Freeway Auto insurance for your auto insurance search. I definitely give her 5 stars.

Gretchen Freking I had Ashly and Cathy help me with insurance on a property that I inherited in Texas while I lived in Kansas. They were amazing with their customer service, and walking me through all the different issues that came up. I highly recommend them. Gretchen F.

Wilma Dean We were introduced to this Agent via a friend. We had been experiencing astronomical price hikes with our Agent in Dallas year after year and they were unwilling to help us shop for better options. After spending an hour with Ross on the phone he identified policies for our home, our rental properties and cars that was not only better and the coverage far superior to what we had - he saved us $8K!! This was absolutely shocking to us having overpaid for years with another Agent who was not interested in our business! What a great experience we have had with Ross! Run don’t walk to get a meeting with him! 5 Star service is an understatement

jesse rios They have good communication

Robert Berry They are on point, with the best results all the time,luv them like family