Fortress Insurance Group - Waco (TX)

5 /5 Tory Schafer: Jonathan has served as my health insurance agencys commercial insurance broker for several years. His meticulous attention to detail and exceptional organizational skills have consistently impressed me. I entrust him with my insurance needs because I have complete confidence in his ability to secure the right coverages, tailored to safeguard my business. We conduct comprehensive reviews twice annually, ensuring that my insurance portfolio remains optimized and up-to-date.

5 /5 BS: Absolutely the very BEST customer service you could ever expect! Fortress Insurance Group has a client first business model with old school work ethics "paying only for what you need". Thank you Jonathan.

5 /5 Brandon Baker: Jonathan is probably one of the best people I’ve ever worked with. He saved us a ton of money by cutting our insurance premiums almost in half! He is very knowledgeable in what he does and if he can’t give you an answer on the spot he will sure find out. These guys go above and beyond to save us money and make sure we stay compliant. I can’t say enough about how much we appreciate these guys.

5 /5 Andrew Guy: Jonathan at Fortress Insurance is a true professional and so helpful. His knowledge of the insurance industry is outstanding. He certainly knows how to save his clients money and obtain the best coverage. Top notch customer service and prompt friendly service really set Jonathan apart. It is a pleasure doing business with Jonathan at Fortress Insurance.

5 /5 Mark: Amazing experience with this company. Mike Donohue helped me with my home and auto policies, and Jonathan Schaefer helped with my auto and general liability policies for my business. They both saved me a lot of money. The agent I was using before I reached out to Fortress didn’t explain anything to me, was very impersonal, and took a long time to get back to me. Mike and Jonathan both took the time to teach me what my policies actually covered, got to know my specific needs, and never pressured me to use them or buy any policies. In fact, Jonathan went through all of my current business policies and pointed out some coverages that weren’t necessary for my current situation. I always look to work with people who are teachers, not salesmen. Mike and Jonathan are the epitome of that. Very honest, friendly, helpful, and super accessible when I need help. Possibly the best experience I’ve had with a company of any kind.