Fiserv - Lewisville (TX)

Keith Saunders Original review was a 1 Star. REVISED 3-31-21 If you truly want an awesome banking experience, dont use BBVA Compass. They WILL let you down time and time again. This particular branch has a few key people who really want to help, but have their hands tied behind their back by their corporate comrades. I speak not only from experience from this branch, but from other branches in other cities. I have businesses located outside of my home town and I thought that BBVA would be beneficial to me in order to be able to access funds, make deposits in multiple cites, transfers, and loans. I have been disappointed for the last time and I urge you to be very weary of this bank. They appear friendly and some may truly care, but its only skin deep at the branch level. Customer service may be a word spoken within the branch, but I guarantee you that the people who are above the branch level dont care about you, your time, or your business. If I worked at a branch level and saw how my customer setting in front of me was being treated, I would have a hard time coming to work each day. UPDATE 3-31-2021 Shortly after writing the previous review, I was introduced to a business banker at the Granbury branch that truly does care. I have been working with her now for almost 5 years and she has never let me down. Im still not sold on BBVA, but I am 100% sold on Hazel. She is awesome. If you need a business banker, look no further. Thank you Hazel for all the help you have been to me over the past 5 years.

Gail Allard Great customer service, always friendly.

Donald aamodt Very friendly

Torie Colvin So glad that I was referred to the Trinity small Development Center in Henderson County. They have been most helpful and so patient to walk me through any and all perspective business opportunities. They are so quick to update me for anything that might enlighten me in the right direction for my business. Thank you so much for your help!

Jose Great little bank.

Ashley Mandujano I had a great experience here. Mrs. Reyes was very helpful and kind. She made the whole process of getting a loan easy and informative.

crystal Ceniceros Naomi and Sonia are very friendly there always smiling and have very good customer service whenever I need a lil extra cash this is the first place I go because of them , definitely recommend this place for anyone who needs extra cash and also a good laugh :)